Quality Management and Lean Operations

The Quality Management and Lean Operations track should focus on demonstrating how pursuing lean and quality helps firms achieve superior operational, environmental, market and financial performance. Specially, the research should be based in data from sources including but not limited to case studies, primary survey or experimental data, secondary/archival data and simulation. The data could be from any industry including manufacturing, healthcare, retail, financial, and other service industries. The reported research should apply advanced lean and quality frameworks, and provide insights helpful to make strategic and operational decisions.

Topics include but are not limited to:

  • Efficiency and quality tradeoff
  • Competitive intensity, and its impact on product quality and other measures of firm performance
  • Operational causes of product quality failures
  • Quality systems, organizational complexity and performance
  • Spillover effects on lean on non operational measures of performance

Important Dates:

  • Full Paper Deadline: June 30th, 2020
  • Abstract Deadline: July 15th, 2020
  • Panel Proposal Deadline: June 30th, 2020
  • Workshop Proposal Deadline: June 30th, 2020
  • Award Competition Deadline: July 15th, 2020

All deadlines are final as of 12 midnight Central Standard Time (Houston)

08/01/2020    Authors Notified of Paper Acceptance Decision

09/01/2020    Full Paper Revisions Resubmission Deadline

09/15/2020    Conference Registration Deadline