Saturday, April 21st, 2018
DSI Members Say…
I write, as I begin my term as President of DSI, for two reasons. One to encourage you to read the latest version of Decision Line, which highlights the progress that DSI has made under the Board leadership of my predecessor, Professor Jeet Gupta from the University of Alabama in Huntsville. Two, to share the agenda for DSI in the upcoming year.
Penning this communique at the onset of a DSI President’s term is very much a tradition. I promise to write again in July 2018, October 2018, and January 2019 to update you on DSI’s implementation of a recently-adopted strategic plan (click here to learn more about the strategic plan), as well as emerging opportunities and challenges that DSI may be facing.
Who Are We as DSI?
But, before going further, it may be apropos for me to begin by answering an elusively-simple question: “Who are we as DSI?”
My Member Resources
From E-commerce to Social Commerce: Management of Reverse Logistics
Reverse logistics deals with the management of backward flow of returned items in the supply chain, from end users to the producer. Returned items can be classified into two categories (Toktay 2003): (1) Used returns, where the product has been used by the customer, including warranty returns, lease returns, reusable articles, product recalls, end-of-use returns (EOU), and end-of life (EOL) returns; (2) Commercial returns, where the commodity is returned before use (Han and Ponce-Cueto 2016). Read more...