2013 Annual Meeting of the Decision Sciences Institute Proceedings


We are pleased to offer the Proceedings of the 44th Annual Meeting of the Decision Sciences Institute. The 44th Annual Meeting is being held in Baltimore, Maryland from November 16-19, 2013. This theme of this year’s meeting is Data Analytics – Rediscovering Our Roots. This Proceedings is arranged to allow you to search for any paper based upon various criteria, specifically, author’s last name, track and paper title, track and session, and keywords.

All files are available in Adobe PDF format. This year the Proceedings contains approximately 195 refereed research papers. As in recent years, research abstracts and invited papers are not included.

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Absorptive Capacity and System Quality in IS Development Projects

Julia Li, University of Massachusetts; James Jiang, Australian National University
The literature lacks a coherent model explaining the deployment of knowledge during a development project. Based upon the absorptive capacity perspective, a formal model is derived to represent the process of applying knowledge maps and open sharing which leads to a system that is more flexible, responsive and efficient.

A Case Study on the Second Hand Mobile Phone Supply Chain in China

Qian Ma, Worcester Polytechic Institute; Amy Z Zeng, Worcester Polytechic Institute
This case study provides how a Chinese company operates the second hand mobile phone reverse supply chain internationally with the author’s involvement. The related process, collection, procurement, sales, logistics, inspection, and refurbishment are analyzed with an example deal. Findings are useful for both college teaching and company practice.

Accounting Innovations and Organizational Learning

Seleshi Sisaye, Duquesne University; Jacob G. Birnberg, University of Pittsburgh
The adoption-diffusion research in sociology describes the process whereby organizational innovation is planned and implemented. Organizational learning: incremental (single-loop) or transformational (double- loop) is required to successfully adopt and diffuse the innovation. The success of accounting innovations depends on the types of learning strategy adopted to implement the innovations.

A Conceptual Framework of RFID Adoption in Retail: Using Roger’s Stage Model Perspective

Mithu Bhattacharya, College of Business Administration, University of Detroit Mercy
In this research study, a research model is proposed to link key RFID adoption issues with established technology adoption stages suggested by Roger’s theory of diffusion of innovation. The proposed research model can allow better understanding of RFID adoption process and can provide as a platform for future research.
As healthcare becomes increasingly digitized, the privacy of people’s health information has escalated as matter of significant concern for the public. Based on a review on studies, this research summarizes the conceptualizations of privacy concerns and other factors. And provide an integrative framework to illustrate the relationships between the factors.

A Cross-Country Replication Study of The Impact of Quality Management on Performance

Xingxing Zu, Morgan State University; Hale Kaynak, The University of Texas Pan-American; Dong-qing Yao, Towson University; Xiaowei (Linda) Zhu, West Chester University of PA; Huaming Zhou, Soochow University
Enormous research has been done on QM in western countries. Yet, there is limited QM research in eastern countries. This study replicates the TQM/Six Sigma model in Zu, Fredendall and Douglas (2008) with data collected from China. The findings reveal similarities and differences of QM implementation between China and US.

Adaptive Network Based Fuzzy Inference System for Stock Index Prediction

Dinesh Sharma, Fayetteville State University; H. S. Hota, Guru Ghasi Das University (C.G.)
This paper explores the effectiveness and robustness of hybrid Neuro-Fuzzy technique: Adaptive Neuro-Fuzzy Inference System (ANFIS) for time series data prediction in terms of a number of types of fuzzy membership function to stabilize the ANFIS model. DOW30 index data were used to check the performance of the predictive model.

Adoption Model for Cloud Computing Technology

Thiagarajan Ramakrishnan, Prairie View A&M University; Louis Ngamassi, Prairie View A&M University; Vaneisha Perkins, Prairie View A&M University
Drawing on Venkatesh et al. 2003 UTAUT model, this study looks at factors that influence individuals’ intention to use cloud computing technology. Results of this study indicate Performance Expectancy, Effort Expectancy, and Social Influence to play an important role in encouraging individuals’ intention to use cloud computing technology.

A Heuristic Approach for the Disassemble-to-order Problem under Binomial Yields

Karl Inderfurth, University of Magdeburg; Sandra Transchel, Kuehne Logistics University; Stephanie Vogelgesang, University of Magdeburg; Ian Langella, Shippensburg University – John L. Grove College of Business
In disassemble-to-order systems, randomness of recoverable parts gained from used products creates a challenge for planning. We present a heuristic approach for binomial yields based a decomposition of the underlying non-linear stochastic optimization problem that can be applied to problems of any size. A numerical performance study reveals close-to-optimal results.

A Market-Based Real-Asset Martingale Valuation Approach to Optimum Inventory Control

Min Shi, California State University, Los Angeles; Jack S.K. Chang, California State University, Los Angeles; Carolyn Chang, California State University, Fullerton
We propose a novel approach to optimum inventory control by modeling a commodity distributor’s inventory investment as a portfolio of forward commitments. We derive a closed-form solution for the inventory value under an intuitive optimality condition and verify the robust properties of the resulting optimum policy.

A Model of How Motivating Language Moderates the Relationship between Job Autonomy and Worker Outcomes

Wei Wang, Texas A&M International University; Jacqueline Mayfield, Texas A&M International University; Milton Mayfield, Texas A&M International University
Job autonomy has a strong influence on many vital workplace outcomes. There has been a call for further model development to aid researchers’ understanding of what moderators influence the job autonomy-worker outcome link. This paper presents a model of how motivating language moderates the relationship between job autonomy and worker outcomes.
We propose a multi-dimension service level measurement framework for the production process. In this framework, the service level will be measured from several perspectives; each corresponds to one phase of the manufacturing operation process. The measurements will reflect the characteristics we need to understand production process service level.

A Multi-Objective Approach to Joint Determination of Pricing and Production run in Multi-Echelon Production Process with Demand Leakage

Syed Asif Raza, Qatar University, Doha, Qatar; Khaled Shams M. Abdul Qader, Qatar University
This paper presents an optimal integrated framework for pricing, process mean (target), production cycle, and fencing investment decisions. The study discussed a production process that produces three grade of products based on their quality attribute. A mathematical model is developed and a multi-objective Genetic Algorithm is developed to solve problem.

Analytic Hierarchy Process and Sensitivity Analysis Approach for Social Media Impact on Pharmaceutical Relationship Marketing Tactics

Chris I Enyinda, Canadian University of Dubai; Alphonso Ogbuehi, Clayton State University; Suhair Hamouri, Canadian University of Dubai
This paper explores the sensitivity analysis (SA) of PRM tactics within the social media environment using analytic hierarchy process (AHP) approach. The performance SA carried out on the PRM tactics showed that the ranking associated with social media channel options remained robust or insensitive to small perturbations.
A NASA engineer’s decision not to send a warning email expressing concern for Columbia’s safety was analyzed in the context of the Person-Situation Interactionist Model. This paper reviews the interaction of variables, including psychological underpinnings, leading to his decision and highlights the ethical responsibility of individuals and management in decision-making.

An Empirical Investigation of a Teaching Awards Program Based on Student Evaluation of Instruction

Michael D Johnson, Texas A&M University; Arunachalam Narayanan, Univeristy of Houston; William Sawaya, Bowling Green State University
A large public university implemented a cash-based awards program to reward top rated teachers based on student feedback. In this work, we assess the effectiveness of the awards program and also examine the effects of course and instructor characteristics on who applied for and who received the awards.
This paper examines the relationship between customer integration and supplier integration and their impact on product innovation capability. The hypothesized relationships of this research model are tested with data drawn from the automotive industry in Thailand by using structural equation modeling.

An Empirical Test of Social Media Evaluation and Usage: Gender and Mobile Access Method Differences

Kee-Sook Lim, The University of Toledo; Jeen-Su Lim, The University of Toledo; John H Heinrichs, Wayne State University
This research tests gender and mobile access differences in users’ perceived security, satisfaction, loyalty, and usage. MANOVA results show significant gender differences in satisfaction and loyalty. The findings show significant mobile access differences in satisfaction and usage of Twitter and Facebook sites. Managerial implications and future research directions are discussed.

A New Breed of Suppliers for Product Innovations: A Multi-Method Investigation

Chanchai Tangpong, North Dakota State University; Kuo-Ting Hung, Suffolk University; Michael D. Michalisin, Penn State Worthington Scranton; Arlyn J Melcher, Southern Illinois University Carbondale
This study extended the buyer-supplier relationship (BSR) literature by examining how supplier dependence influences buyer firms’ product innovation under the high and low relationalism conditions of BSRs. Using content-analytic case study and survey methodologies in tandem, this study highlighted the innovation-inhibiting effect of supplier dependence under the high relationalism condition.

A New Choice Model based on Preferences

Metin Cakanyildirim, University of Texas at Dallas; Varun Gupta, University of Texas at Dallas
Willingness to pay (WTP) of customers plays an anchoring role in determining pricing policies of a firm. We propose a WTP-based choice model, which explicitly models preferences of a customer. Using real-life data, we evaluate the performance of the proposed model. We derive equilibrium prices and profits in a duopoly.

A New Perspective of Platform Strategy: Modularizing and Demodularizing in the Network Context

Jerome Chih-Lung Chou, Hwa-Hsia Institute of Technology; Chia-Liang Hung, National Chi Nan University; Nai-chang Cheng, National Taiwan Normal University; Tse-Ping Dong, National Taiwan Normal University
The logic of platform strategy that contributed to the success of walkman or power tool needs to be reexamined when the product is modularized, interfaces are standardized, and derived products are developed and marketed by a group of technologically and commercially interdependent firms.

An Excel Solver Exercise to Introduce Nonlinear Regression

Jonathan Patterson Pinder, Wake Forest University
The exercise demonstrates the need for nonlinear regression estimation, rather than OLS for linear transformations and the nonlinear optimization process for nonlinear regression models. This exercise is innovative because the exercise requires students to make the connections between the structure of the model, the model’s parameters, and the objective function.

An Exploration of ISO 9001 Adoption in the Supply Chain

John Francis Kros, East Carolina University; Scott Dellana, East Carolina University; Jonathan Nissao, College of Business, East Carolina University
Studies in supply chain quality are few with mixed results warranting more extensive study. This research focuses on ISO 9000 certification impact on supply chain quality in the USA. The research finds that ISO 9001certification is not uniformly distributed by firm size, industry class, or supply chain position.

An Integrated Load Planning Algorithm for Outbound Logistics Optimization

Burcu Keskin, The University of Alabama; Ibrahim Capar; Sox Charles, University of Alabama; Nicholas Freeman
We develop an integrated model to optimize loading and routing decisions of an auto-parts supplier’s outbound supply chain. Three transportation modes, dynamic demands, and limited inventory are some challenging aspects. The results show the impact of customer locations, inventories, and due dates on outbound logistics costs.

Antecedents and Consequences of Concern for Electronic Medical Records Privacy

Hsin-Ginn Hwang, Department of Information Management, National Chiao-Tung University, Taiwan; Ju-Ling Hsiao, Department of Hospital and Health Care Administration, Chia Nan University of Pharmacy & Science; Kuang-Ming Kuo, Department of Healthcare Administration, I-Shou University; Chuang-Chun Liu, Institute of Information Management, National Chiao Tung University
This study investigates factors affecting behavioral intentions of patients to provide health information. PLS method was used to validate the proposed model. The findings show past experience of privacy invasions, concern for information privacy, risk and trust significantly influenced willingness to provide personal health information in electronic medical records context.

Antecedents and Consequences of New Product Success

Aber Elsaleiby, University of Toledo
In the current Study, we try to synthesize the organizational enabler factors together with firm strategic orientation presented by the interactive relationship between market orientation (MO) and entrepreneurial orientation (EO) together with organizational learning; to build a unified conceptual model that identifies the path to new product success

Application for Scheduling Course Load for Current and Transfer Students at Texas State University

Clara Novoa, Texas State University; Sujeeth Reedy Pasham, Texas State University
Optimal Scheduling Application (OSA) supports an advisor on scheduling students’ courses. OSA is based on the Assembly Line Balancing Problem and developed in Xpress. OSA accepts a starting semester, courses to take and expected semesters to graduation. OSA produces a schedule that minimizes the maximum total credits in a semester.
In an operations management course, preliminary results regarding graduate student performance on computer-managed homework versus in-class testing formats are significant. Students perform better on scaffolded questions than open-ended questions. No correlation between online homework and open or partially-open question performance exists. Results have implications for computer-managed homework designers and instructors.

A Preliminary Study of Graduate Student Performance and Online Homework Programs in Operations Management

Michael J. Braunscheidel, Canisius College; Lynn Ann Fish, Canisius College; Girish Shambu, Canisius College, Buffalo
This study analyzes differences between treatments of online homework management systems – Required homework, Suggested homework and Traditional, in a graduate introduction to operations management course. Preliminary results reveal significant differences in student performance for open-ended questions but not scaffolded questions. Implications for instructors and computer managed systems may exist.

A Production Base-Stock Policy for Recycling Supply Chain Management in the Presence of Uncertainty

Ching-Chin Chern, National Taiwan University; Pei-Yu Chen, National Taiwan University; Kwei-Long Huang, National Taiwan University
The objective of this study is to maximize the total profit of the entire recycling supply chain. Considering the stochastic property, this study institutes stocking and processing policies for each member of the recycling supply chain to better respond to unknown future demand.

A Simplified Teaching Approach for Inventory Order Sizing: Adjusting for High Order Costs and Lead Times

William J Rose, University of Tennessee; John Edward Bell, University of Tennessee; Mary C Holcomb, University of Tennessee
Most textbooks fail to address the limitations of using the economic order quantity (EOQ) model in advanced inventory control systems when long lead times and high order costs are present. This paper examines multiple approaches to adjusting order policies, and recommends a low cost, parsimonious, and easy to teach technique.

A Simulation Study of Pharmaceutical Cold Chains with Information Sharing: Perspective On a Four-Echelon System

suman niranjan, Savannah State University; Niranjan Kulkarni, CRB Consulting Engineers
In Pharmaceutical cold chains temperature is closely controlled and monitored. Furthermore, it is critical to retain all informational artifacts associated with raw materials/product. This paper studies costs associated under stochastic demand and probabilistic information handoff conditions. A simulation based optimization approach is adopted for the study.

Assessing the Efficiency of a Supply Chain Network Using Data Envelopment Analysis

Ching-Chin Chern, National Taiwan University; Tzi-Yuan Chou, National Taiwan University; Bo Hsiao, Chang Jung Christian University
A modified network Data Envelopment Analysis (DEA) model is proposed, which has the ability to (1) evaluate the efficiency of a supply chain as a whole; (2) consider the buyer–seller structure and multiple time periods and (3) handle inventory or delayed that cannot be used directly in traditional DEA models.

A Strategy for Improving Curricular Coverage of Problem Solving Through Emphasis on Requirements Analysis

Thomas J Marlowe, Seton Hall University; Mojgan Mohtashami, Advanced Infrastructure Design; Cyril S Ku, William Paterson University; Vassilka Kirova, Alcatel-Lucent
Teaching problem-solving in many disciplines begins with a well-formulated problem. We add requirements analysis techniques, taking partial problem descriptions and seeking full and unambiguous definitions. A novel approach progressing over multiple courses provides flexibility and critical thinking for tackling complex problems, and offers benefits for academic programs and employers.

A Study of Individuals’ Privacy Concerns and Their Intention to Provide Personal Health Information

Hui-Chuan Chang, YUAN’S GENERAL HOSPITAL; Huei-Ting Lin, Department of Information Management, National Chiao-Tung University, Taiwan; Hsin-Ginn Hwang, Department of Information Management, National Chiao-Tung University, Taiwan
The purpose of this study is to investigate the relationships between personal concern of information privacy and the intention to provide personal information in the EMR context. This survey was conducted in Taiwan and results reveal concerns for the information privacy would affect intention to provide PHI in EMR context.

A Study of Relationship between Inventory Management Efficiency and Profitability: U.S. Manufacturing Industry

Seungjae Shin, Mississippi State University, Meridian; Kevin L. Ennis, Mississippi State University, Meridian
This paper examines financial statements for U.S. manufacturing companies.
The relationship between inventory management efficiency and companies’ profitability is investigated. A regression analysis shows that lower inventory-sales-ratio is associated with higher profit margin.

A Study of Uncertainty towards Organizational Change and Organizational Citizenship Behavior

Hsin-cheng Chang, National Cheng-Kung University; Huei-Ting Tsai, National Cheng-Kung University
This study recommends that when attempting to improve employee attitude toward organizational change, companies should develop human resources to enhance the psychological capital of their staff.Through the mediating effect of psychological capital,feelings of uncertainty toward organizational change were shown to have a significant and positive influence on OCB.

A Symmetric Model of Advertising-Inventory Competition: Some Theoretical and Empirical Results

Hani I Mesak, Louisiana Tech University; Abdullahel Bari, Wiley College
This article examines analytically the sensitivity of optimal ordered quantity and optimal advertising expenditure to changes in the parameters of a competitive inventory-advertising model in a symmetric setting which is supported by empirical analysis. Furthermore, extensive numerical experiments are conducted to assess the generality of the empirical sensitivity analysis results.

A Theoretical Model for Assessing User Resistance Intention in IS Implementation

James T.C. Teng, Eunice and James L. West Distinguished Professor; Indika Dissanayake, University of Texas at Arlington; Ramakrishna Dantu, Ph.D. Student
The success of IS projects depend to a large extent on the users’ involvement and acceptance of the system. IS projects may fail due to users’ resistance in using the system. The objective of this study is to develop a theoretical model for assessing user resistance intention.

A Theory-Based Examination of Academic-Practitioner Co-authorship in Top Supply Chain Management Journals over a Ten Year Span

Shona Morgan, North Carolina A&T State University; Susan Houghton, North Carolina A&T State University
We compared co-authorship frequency in 12 top-ranked SCM academic journals over ten years to assess patterns over time. We found that dual authorship tapered off over time consistent with institutional and sensemaking theories that academics and practitioners collaborate more in the early stages of the emergence of the SCM phenomenon.

A Whole Product Vector Model of Adoption of Contemporary Consumer Technology Products

Alan Brandyberry, Kent State University; Suvankar Ghosh, University of South Dakota; Kevin Author, Northern Arizona University
This paper modifies the technology acceptance model (TAM) by including facets of the “whole product” such as pricing, supportability, serviceability, extensibility, and viability in the adoption model. Based on a sample of 1,400 users of smart phones and PDA’s, we find intricate paths of causality in forming adoption intention.
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Bayesian Ensemble Learning for Big Data

Robert McCulloch, University of Chicago, Booth School of Business
Ensembles are powerful supervised learning methods. Bayesian Additive Regression Trees (BART) are a successful version of ensemble models. However, computation can be expensive for big data. We discuss two different approaches to parallelizing BART: MPI and a parallel MCMC implementation. Examples from finance and ice hockey are presented for illustration.
This paper describes a blending pedagogy that is used in an accounting information systems course. Blending pedagogy refers to face-to-face, asynchronous and popular media usage in course delivery and assessment. Results show students acceptance of this pedagogy; however, the course requires continuous improvement to have wide spread acceptance.
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Capitalism and the Ethics of Advancement

Grant Miles, University of North Texas; Raymond Miles, University of California, Berkeley
The question of whether capitalism’s promises can be achieved across a global economy in a manner that serves all of human kind is demanding a second look. This paper contributes to this discussion by framing the challenge in terms of the broader societal and ethical frameworks within which capitalism operates.

Career Paths Training – a Way to Improve Motivation since the Beginning

Pekka Makkonen, University of Jyvaskyla; Terhi Skaniakos, University of Jyvaskyla
We ran the career path of ICT course for new information systems students during the first month of their studies. We present how students’ motivation was developed during the course. The result gives the guidelines to the next evaluation round of the curriculum.

CEO Celebrity Status and Aggressive Competitive Behavior: A Contingency Framework

Ana Marcella Sariol, University of Texas- Pan American
The following addresses the recent emergence of the ‘celebrity CEO’ and a proposed relationship it may hold on aggressive competitive behavior. A model is proposed that indicates managerial, organizational, and industry moderators that affect the celebrity CEO’s propensity to engage in aggressive competitive behavior with discussion addressing implications.

City University Automotive Industry

János Rechnitzer, Széchenyi University
City University Automotive Industry

Clarification Needed in Utah’s 150-Hour Requirement

Sheldon Ray Smith, Utah Valley University; Kevin R Smith, Utah Valley University
This paper discusses the 150-hour education requirement for CPAs and how this requirement may have introduced complexity and ambiguity into the legal system. The ambiguities in Utah’s law are used as an example where clarification is needed.

Classification of Business Service Triads

Tarikere Tulasidas Niranjan, Indian Institute of Technology Bombay; Sourav Sengupta, Indian Institute of Technology Bombay
Service triads have till date been studied in a generalized form. This study classifies third party direct services in triadic relationships based on their characteristics to derive valuable business insights. The study is conceptual in nature, with the intent to develop further empirically.

Combining Chi2 Discretization and Neural Networks for Eff ective Predictive Analytics

Rudy Setiono, National University of Singapore; Jeffry Hartanto, National University of Singapore
In many application problems, the records in the data are described by a mixture of continuous and discrete variables. The Chi2 algorithm finds the right cut-offs for the continuous inputs. They correspond to axis-parallel decision boundaries. Accurate and simple neural networks can be obtained by training using Chi2 preprocessed data.

Complementarities in Supply Flexibility on Firm Performance

Ying Liao, Meredith College; Kun Liao, Central Washington University
Firms recognize the necessity of attaining flexibility by means of looking beyond the borders of their own firm to their suppliers. Building upon the theory of complementarity, this study is to investigate complementary effects of supplier flexibility and supply network flexibility on a firm’s performance.

Conceptual Model for Information Technology Diffusion and Adoption in Large Enterprises in Iztpalapa, Mexico City.

Regina Leal Guemez, Universidad Autonoma Metropolitana-Iztapalapa; Salvador T. Porras, Universidad Autonoma Metropolitana-Iztapalapa
This paper presents the development of a conceptual model used as a theoretical guide for identify the organizational, technical and environmental factors that have motivated organizations to adopt IT. Data collected from a survey in Large Enterprises in Iztapalapa, Mexico, are used to test hypotheses between factors and IT adoption.

Concurrent Intrusion Detection and Prevention Systems

Carla J. Miller Montroy, Contractor to General Electric; Jian Hua, University of the District of Columbia
A hybrid deployment of IDS and IPS on the organizational network would be a best practice. This paper describes the importance of defense in depth and security best practices. This paper provides suggestions of IDS and IPS hybrid solutions that could be employed by organizations for their internal IT infrastructure.

Constructive Conflict Resolution Effectiveness in Outsourced IT Programs

Neeraj Parolia, Towson University; James Jiang, Australian National University
IT vendors employ program governance techniques to minimize risks associated with conflict among a variety of clients. We consider the management of conflict risks across multiple projects combined as a single program.

Customer Response Models with a Delay Factor in Direct Marketing

Young H. Chun, Louisiana State University; Yoonhyuk Jung, Ulsan National Institute of Science and Technology
We first propose a probabilistic response model that has many desirable properties. We then show that these parameters can be estimated by the method of maximum likelihood. We finally fitted our response model to a mail survey data to show its outstanding performance.
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DEANFIS – A Multiple Model Approach to Decision-Making

Rashmi Malhotra, Saint Joseph’s University
To screen consumer loan applications, loan officers use many different methods besides intuitive judgment and experience such as credit-scoring models, traditional statistical models and artificial intelligence methods. This study proposes the development of a decision support system that uses a combination of data envelopment analysis and neuro-fuzzy systems.

De-Bias Techniques and Cognitive Ability in Decision Making

LeeAnn Kung, Auburn University; Dianne Hall, Auburn University; Hsiang-Jui Kung, Georgia Southern University
This paper presents a model of how decision-makers are subject to anchoring effects when presented with probabilistic data and then analyzes the effects of various factors and techniques to mitigate such bias. We found that providing domain knowledge worked best in reducing anchoring bias.

Decision Support Model for Managing Disruptive Influences in Global Supply Chain Operations: A Sensitivity Analysis Insight

Chris I Enyinda, Canadian University of Dubai; Fesseha Gebremikael, North Dakota State University, Fargo; Khalid Backhar, California State University
This paper presents the growing imperatives of managing risks in global food supply chain of a focal firm. We proposed a multi-criteria decision making (MCDM) model to examine sensitive analysis of the most important disruptive influences in the focal firm’s food supply chain.

Determinants of Risk Aversion: A Middle-Eastern perspective

Amit Das, Qatar University; Shobha Das, Qatar University; Ritab Al-Khouri, Qatar University
We measure the risk aversion of finance major students in the context of investments and trace this attitude to their financial literacy, their perception of the risk-return tradeoff, and their sources of financial information. We find statistically significant relationships between risk aversion and all three of these antecedents.

Development of an Innovative Methodology for Analysis of Supply Chain Networks

Mohammad Mumtaz, Lahore University of Management Sciences/ Institute of Business Administration; Kamran Chatha, Lahore University of Management Sciences
Previous research on ‘value chain analysis’ (VCA) methodology has focused on process aspects of value chain. This research makes the methodology robust and innovative by including elements that extend its application to the analysis of supply chain structure. The new approach is tested on a value chain network design problem.

Distractor Discrimination in Multiple-Choice Question Banks

John Russell Dickinson, University of Windsor
Distractors are the incorrect answer options of a multiple-choice question with their effectiveness warranting analysis. This study examines the ability of distractors in several published question banks to discriminate between better and poorer students.

Distributor Diversification Strategy in Healthcare Supply Chain

Adelina Gnanlet, California State University Fullerton; Hyun-cheol Paul Choi, California State University Fullerton
We analyze the benefit of diversifying distributor into multiple tiers for the healthcare service provider under stochastic medical supply shortages when a medium-tiered distributor promises a ‘cut-out’ or additional allocation of purchase order from the healthcare provider. We model it using two stage-stochastic programming to obtain optimal volume mix.
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Editor’s Panel

Xenophon Koufteros, Department of Information & Operations Management, Mays Business School at Texas A&M University; Thomas Choi, Arizona State University; Stanley E. Fawcett, Weber State University; Daniel Guide, Pennsylvania State University; Johnny Rungtusanatham, Ohio State University; Srinivas Talluri, Michigan State University; Asoo Vakharia, University of Florida; Chad Autry, University of Tennesee, Knoxville
The session will begin with a brief introduction of each Journal. Panelists will then provide an overview of shifts in topics, theories, and methodologies over the past 20 years and engage in a discussion of current topics and innovations. The editors will offer recommendations for prospective authors.

Effects of Managers’ Depth and Breadth of Experience on Project Planning and Execution Performance

Constantin Alba, IE Business School; Fabrizio Salvador, Instituto do Empresa Business School; Elliot Bendoly, Goizueta Business School; Antti Tenhiala, IE Business School
We investigate whether managers’ depth and breadth of experience in project-based settings affect the efficiencies of both managers and the workers whom they supervise. While confirming that past results can be extended to the managerial level, we demonstrate that these effects are different when tested across organizational levels.

Efficiency of Airlines in India

Ravi K. Jain, IBS Business school, IFHE University; Ramachandran Natarajan, College of Business, Tennessee Technological University
This study evaluates the technical efficiency of airlines, across cost structures and service types, operating in India over a ten-year period, 2001-2010 using standard Data Envelopment Analysis (DEA) and Input Efficiency Profiling models. It also assesses the impact of the significant entry of private airlines on the efficiency.

Employees’ Engagement in the Public Sector: the Impact of Externally Focused Organizational Climate

Carmela Di Mauro, University of Catania, Italy; ALESSANDRO ANCARANI, 3209242461; Maria Daniela Giammanco, Dipartimento di Scienze Politiche e Sociali, Università di Catania
Engaged employees exhibit better performance and produce better organizational outcomes also in the public sector. In this paper, we intend to explore the impact on the engagement of public servants of transactional and transformational styles of leadership as mediated by the organizational climate the leader supports.

Evoking Online Impulse Buying Behavior Through Virtual Layout Scheme

Sheng-Wei Lin, Soochow University; Louis Yi-Shih Lo, Central Taiwan University of Science & Technology
This paper examines the effects of virtual layout’s perceived ease of navigation on consumer’s online impulse buying. Based on questionnaire response from 216 college students, we found perceived ease of navigation of the virtual layout affects consumer’s pleasantness and arousal emotional states, which in turn influences consumer’s impulse buying behavior

Examining Electronic Health Records and Improved Performance

David D. Dobrzykowski, University of Toledo; Monideepa Tarafdar, The University of Toledo
Healthcare providers are under pressure to improve performance by implementing electronic health records. Little is known about how to effectively implement EHR and outcomes have been mixed. We examine information sharing and information quality as mediators of the EHR – physician performance link in a sample of 302 USA hospitals.

Examining the Integration of Operations Research and GIS

Avijit Sarkar, University of Redlands; Hindupur Ramakrishna, University of Redlands; Bindiganavale Vijayaraman, The University of Akron
Geographic information systems (GIS) are increasingly being combined with operations research (OR) to solve complex problems in many industries. We investigate OR-GIS literature and provide taxonomy of articles in this area. Paradigms of integration of OR and GIS are examined to understand the value added by GIS in OR.

Examining the Power of Firms in the Qatar Construction Industry: A Strategic Management Study

Shobha Das, Qatar University; Ayman Bahdo, Qatar University; Amit Das, Qatar University
We respond to London & Kenley’s (2001) call for more empirical studies to understand the construction industry as a whole. Using the value chain concept, we examine the relative power of industry players with primary and secondary data. The objective and perceptual measures of relative power show similar results.

Examining The Relationships Between E-Service Quality, Perceived Value, And Customer Loyalty

Minjoon Jun, New Mexico State University; Zhilin Yang, City University of Hong Kong
This paper develops a research model to examine the relationships between e-service quality, perceived value, and customer loyalty. Data from a survey of 235 online consumers are used to test the research model. Multivariate statistical analysis techniques, such as exploratory factor analysis, multiple regression analysis, and MANOVA, are employed.

Executive Pay Dispersion in Chinese Listed Firms

Lerong He, College at Brockport, State University of New York; Fang Junxiong, School of Management, FuDan University
Using data on Chinese listed firms between 2000 and 2011, we find that Chinese executive pay dispersion is negatively associated with early voluntary disclosure and regional marketization level, positively associated with foreign-control, industry norm, and industry discretion. We also find Chinese executive pay dispersion is positively associated with firm performance.
Based on the organizational ambidexterity theory, we identify two classes of supplier development: explorative and exploitative. Additionally, we introduce a research model for examining their determinants and outcomes. Furthermore, we advance a set of propositions regarding variations in determinants and outcomes across the two classes of supplier development.

Exploring Age Factor and Network Effects in Social Media Use

Amy Chou, Eastern Michigan University; David C Chou, Eastern Michigan University
Online social media use has penetrated into people’s life. The internet users are no longer the passive information receivers. Rather, they are the active Web participators. This paper proposes a research model to depict how age differentiating social media use based on social capital theory and network effects.

Exploring Organizational Ownership Effects on Structural Dimensions of Service Recovery

Enrico Contiero, University of Padua – Department on Engineering and Management; Andrea Vinelli, università degli studi di Padova
Service recovery is fundamental for customer retention after a failure has occurred. Despite this, there are few operational insights in literature. The paper explores, through two banking case studies, how organizational ownership may affect recovery operations with the regard to the seven structural dimensions of a service recovery system

Exploring the Impact of Social Media on Supply Chain Performance

Ajaya K Swain, Texas Tech University; Qing Cao, Texas Tech University
Drawing on social capital theory, this study uses a sentiment analysis approach to investigate the impact of social media usage by supply chain partners on supply chain performance. The findings suggest that higher usage of social media by supply chain partners result in better supply chain performance.
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Facilities Layout at MicroPower

Clara Novoa, Texas State University; Nhi Mai, Texas State University
This paper presents a dynamic integer programming model to strategically choose facility layouts for MicroPower operations. MicroPower bought a new building to relocate its operations, optimize the production of its wafers, and plan for the company growth over the next three-years. Several scenarios were solved using Risk Solver Platform software.

Factors Determining Consumers Acceptance of M-banking Services

Chu-Fong Li, National Chiao Tung University; I-Chun Chang, National Chiao Tung University; Cho-Hsun Lu, National Chung Cheng University; I-Cheng Chang, National Dong Hwa University
The purpose of this study is to investigate the influence of perceived risk and perceived benefits to behavioral intention in M-banking. A survey methodology was adopted and a total of 171 valid questionnaires were collected. The findings indicate that both perceived risk and perceived benefits will affect M-banking acceptance.
This paper shows how to download weekly exchange rates from the internet to determine if the rates are time dependent or serial correlated. We find that levels of the Dollar/Euro exchange rate exhibit spurious correlation and changes in the exchange rate do not follow a random walk.

Forecasting Black, Grey & White Swans…

Konstantinos Nikolopoulos, Bangor University, Wales; Aris A. Syntetos, Cardiff University
When forecasting “White Swans” there are quite a few options in our arsenal. For “Grey & Black Swans” we argue all you can do is to scientifically provide the horizon within which you expect at least one to appear; but even this is critical for informed decision making.

Forecasting the S&P 500 Index: A Comparison of Methods

Mary E Malliaris, Loyola University Chicago; Anastasios G Malliaris, Loyola University Chicago
This paper compares several methods of forecasting the S&P 500 Index using data based on closing values over six decades. Methodologies include decision tree, neural network and seven forecasts based on training set patterns of directional change. We find the neural network yielded the most gain overall.

Founder-CEOs and Corporate Social Performance: A Process Model

Wonsuk Cha, The Universirty of Texas-Pan American; Dr. Michael Abebe, The University of Texas-Pan American
This study proposes a process model on why CEO founder status is positively related to CSP. We propose that founder-CEOs can enhance the level of CSP by emphasizing transformational leadership and long-term orientation in their decision-making. We conclude with discussion of the contribution of our theoretical model to future research.

From Adoption to Addiction: The Case of Mobile Addiction

Arash Negahban, University of North Texas
Recently, concerns about social and psychological effects of excessive use of mobile phones by individuals are growing. The goal of this study is to investigate whether mobile phone adoption factors can also lead to mobile addiction. This paper proposes a model for mobile addiction based on technology adoption literature.

Future Logistical Challenges of the Automotive Industry

Péter Földesi, Széchenyi University
Future Logistical Challenges of the Automotive Industry
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Going for the Win! An Assessment of Gamification in Education

Paul J.A. Van Vliet, University of Nebraska at Omaha
Designed to enhance motivation and engagement, gamification has been implemented in different ways in a variety of educational settings. This paper provides an assessment of the state of gamification in education through the review of arguments in favor and opposing, as well as a survey of existing implementations.
The proposed study presents a methodology to map supply chains on sustainability and transparency dimensions. Using graph theoretic approach proposes numerical indexes based on key variables that would affect sustainability and transparency in a supply chain. The proposed methodology was tested for case supply chains and the results are discussed.

Green Product and Process Design in Supply Chains

Wenge Zhu, California State Polytechnic University, Pomona; Yuanjie He, California State Polytechnic University, Pomona
In this paper, we build economic models to study how supply chain choices interact with a firm’s green products and process design strategies. We also study impact of green process and product strategies on product green attributes (“greenness”) under different supply chain structures including centralized and decentralized competing supply chains.
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We conceptualize structure in personal consumption by explicitly defining categorizations of goods and services that consumers typically make in defining and organizing these objectives in their heuristics. Results from estimation of an Almost Ideal (AI) Demand System in each of two study periods generally support the structural differentiation of consumption goods.
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Multinational enterprises (MNEs) play an important role in global markets. Many factors can affect an MNE’s performance. It provides propositions concerning the moderating role of cultural distance between OCB and MNE performance by looking at South Korean subsidiaries operation in the maquiladora.

Impact of Search Engine Optimization: Evidence from Three Cases

Stella Tomasi, Towson University; Xiaolin Li, Towson University
SMEs are optimizing their website to improve their ranking on the search engine result pages to enhance their business visibility. Search engine optimization (SEO) allows SMEs to improve their market exposure and compete with larger companies. The study was presented through three case studies to gain insight for adopting SEO.

Impact of Transformational Leadership on Supply Chain Ambidexterity: The Mediating Role of Organizational Learning

Divesh Ojha, University of North Texas; Chandan Acharya, University of North Texas; Vicki Goodwin, University of North Texas
This paper examines the impact of transformational leadership on organizational learning and supply chain ambidexterity. Results from our analysis support the notion that organizational learning behaviors fully mediate the relationship between transformational leadership and supply chain ambidexterity.

Impact of Vendor Managed Inventory on Supply Chain Costs in Hospitals: An Empirical Study

Stephen R Spulick, Georgia Southern University; suman niranjan, Savannah State University
We identify several key performance indicators that affect the cost and service of health care providers when VMI system is employed in Hospitals across USA. We propose to conduct an empirical research for several hypothesis stated in this paper.

Improving Acquisition Decision-Making: A Life-Cycle Affordability Framework

Yolanda Obaze, University of North Texas, Denton TX; Cigdem Gonul Kochan, University of North Texas, Denton TX
The purpose of study is to understand how acquisition decision makers perceive life-cycle affordability when making product selection decisions. This paper introduces affordability as performance-cost tradeoff based on consumer behavior and decision-making theories. The research finds it is beneficial to use available life-cycle affordability information in acquiring products.

In Building Information Security Culture: Impacts of Comprehensive Information Security Programs

Yan Chen, Auburn University Montgomery; K. (Ram) Ramamurthy, University of Wisconsin-Milwaukee; Kuang-Wei Wen, University of Wisconsin-La Crosse
This study proposes a research model to evaluate the direct impacts of major components of comprehensive information security programs on security culture. The proposed research model and the empirical research results can be used to evaluate the effectiveness of and, when necessary, improve the design of comprehensive information security programs.
Cloud computing is the fastest area of application within the information systems field.
We examines the existing opportunities and challenges in cloud computing environment and then offer eight checklists for managers to consider before adopting this technology. If these checklists are carefully analyzed they should increase the chances of success.

Influencing Factors for Effective Emergency Response: Empirical Evidence from Tri-Lakes Monument Fire Protection District

Ying Fan, University of Colorado Colorado Springs; Monique French Dooley, University of Colorado Colorado Springs; Gary L Stading, University of Houston – Downtown
Emergency preparedness and response time are key indicators of effective emergency response operations. We explore the linkage between organizational structure, knowledge of location, incident type and key emergency response measures. Factor analysis, ANOVA and MANOVA are used to analyze 12057 incidents over 9 years recorded in a Fire Program Database.

Information Architectures and Governance Structures to Support Smart Disclosure: a Convention-based View

Francois Duhamel, Universidad de las Americas Puebla; Luis Luna-Reyes, Univ. de las Americas Puebla; Isis Gutierrez-Martinez, Universidad de las Américas Puebla; Sergio Picazo-Vela, Universidad de las Americas Puebla; Holly Jarman, University of Michigan School of Public Health; David F Andersen, University at Albany–SUNY; Jing Zhang, Clark University; Deborah Lines Andersen, University at Albany – SUNY; Djoko Sigit Sayogo, University at Albany – SUNY
Consumers demand information about product sustainability, pushing for government actions and private regulations. Both approaches can benefit from applying information technologies, but sharing information may also prompt conflicts of interest among stakeholders. We propose using convention theory and case studies to analyze potential conflicts and possible ways to overcome them.
Information sharing is considered an approach to improve the performance supply chains through promoting interorganizational collaboration as well as intraorganizational collaboration. The aim of this paper is to study the effect of information security and information quality on the link that ties information technology enablers and supply chain performance.

Innovation Capability, Marketing Capability, Dynamic Capability and Performance: Effects of Competitive Intensity and Firm Size on Resources Utilization

Jyh-Fu Jeng, Insititute of International Management, National Cheng Kung University; Artur Pak, National Cheng Kung University
This study examine how the integration of marketing and innovation capabilities enables firms to compete in dynamic markets and enhance performance. In addition, we seek to understand how small, medium, and large enterprises build their dynamic capabilities, and provide suggestions on the development of organizational capabilities under high industry competitiveness.

Interorganizational Trust and Alliance Success: The Moderating Effect of Alliance Experience

Badri Munir Sukoco, Airlangga University; Hui-Chun Chan, Department of Food and Beveage Management, Far East University, Taiwan, ROC
Trust could guarantee that a formed alliance delivers success and this study focuses on for whom it deliver higher success. A survey among 235 publicly-listed firms in Taiwan indicates that shadow of the past and future contribute to trust and alliance experiences moderate the effect of trust on alliance success.

Introducing Students to Project Management Software Using the Lightning Drive-in Project

Tobin Porterfield, Towson University; Neeraj Parolia, Towson University
To compliment learning the techniques of project management, students are often introduced to project management software (e.g. Microsoft Project, Merlin, Open Project). The Lightning Drive-in Project provides a framework for students to work individually with project management software to develop and analyze a project plan.

Is Personality a Key Element of Six Sigma Project Success?

Nancy Ashley, WSU – Tricities; MaryAnne Winniford, Dr. Winniford Survey Consulting
Many quality improvement techniques, including Six Sigma, rely on teamwork. Little of the research on personality and teams has been incorporated into quality management theory and practice. This paper summarizes the pertinent personality literature with Six Sigma research and describes a multiple-case study to be completed in Summer 2013.

Is PLS a Panacea? A Lively Debate

Wynne Chin, University of Houston; George Marcoulides, University of California, Riverside
PLS has seen popular for many years across several disciplines. Many users examine their models via PLS but fail to understand whether the use of PLS is wise given their model specification. The two panelists will discuss the merits and caveats of using PLS.
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We investigate a joint pricing problem on new and refurbished items. We propose six different closed-loop supply chain structures and compare their different characteristics and performances. Then, we suggest a guideline for the structural changes by considering the fixed operating cost issues due to the integration and/or outsourcing of processes.
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Knowledge management literature has been growing but is now showing sign of deceleration. This study compares published literature from ISI Web of Science and Google Scholar to determine whether or not KM is a fade. This review compares 12,434 articles in ISI Web of Science with 33,600 in Google Scholar.
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The purpose of this paper is to propose a conceptual model along with ten propositions for the learning studio classroom environment. The premise of learning studio classrooms is that knowledge is constructed by students engaged in a meaningful conversation with each other about the subject.

Linking Plant Roles and Operations Strategy Decision-Making in Manufacturing Networks

Jan Olhager, Lund University, Sweden; Andreas Feldmann, Linköping University
This paper is concerned with the strategic management of manufacturing networks, using data from more than 100 manufacturing plants. We find that plants with higher levels of decision autonomy have significantly higher levels of site competences than plants with other decision-making structures.

Logistics Facility Site Selection Using Fuzzy Analytic Hierarchy Process

Emre Gunduz, Yildiz Technical University; Tuncay Bayrak, Western New England University
Logistics facility location decisions are difficult to make as all parameters pertaining to the problem may not be deterministic. In this study, we demonstrate how Fuzzy Analytic Hierarchy Process can be employed to identify the optimal facility location site for a logistics company.
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Managing Brand Equity in E-Banking: A Simultaneous Equations System Approach

Ta-Wei Kao, The State University of New York at Buffalo; Winston T. Lin, The State University of New York at Buffalo; Hsin-Hsin Chang, National Cheng Kung University
We test our research hypotheses by using the simultaneous equations system approach to expand the traditional satisfaction-loyalty chain to further consider the simultaneous relationships between trust, satisfaction and loyalty. The results suggest that relationships between satisfaction and loyalty and between trust and loyalty must be determined simultaneously, rather than sequentially.

Managing Customer Complaints Through Customer Segmentation

Ali Guler, Yildiz Technical University; Tuncay Bayrak, Western New England University
To better understand the true value of customers and to provide appropriate levels of service to each customer segment, customer segmentation should be done based on clear business objectives. The purpose of this research is to evaluate customer complaints to maximize customer satisfaction by shortening the duration of after-sales service.

Managing Through Cost of Quality Ensures a Service Company Remains Profitable

Mehmet C. Kocakulah, University of Southern Indiana; Dori Danko, Grand Valley State University; Tarik Saygili, Izmir Economy University
Antigo, an IT services provider, uses prevention and appraisal costs to ensure the highest level of quality. Failure costs equate to large decreases in revenue, lost clients, and ultimately a damaged reputation. This paper focuses on the method Antigo uses to minimize failure costs through incurring prevention and appraisal costs.

Market Value Approach: Redefining The Intangible Assets

Faruk Arslan, The University of Texas at El Paso; Niharika Dayyala, The University of Texas at El Paso; Leo Gemoets, The University of Texas at El Paso; Michael L. Gonzales, Stream Integration; Maria Barulina, The University of Texas at El Paso
This paper provides an innovative way of defining the proxies for intangible assets of a company. We propose that the content produced about a company in social and traditional media shall be included to the existing list of intangible asset proxies to better predict the market value of a company.

MCGL: A New Method for Modeling the Choice Behavior of the Decision Maker

Ram Kumar Dhurkari, Indian Institute of Management Kozhikode; Anjan Kumar Swain, Indian Institute of Management Kozhikode
This paper proposes a novel method (MCGL) for MCDA (multi-criteria decision analysis). The simple preference elicitation in MCGL improves the performance of the decision maker (DM). The usage of descriptive theories of decision making to process these preferences increases the accuracy of MCGL in modeling the choice behavior of the DM.

Measuring Outcomes In Hospital Operations

Ekrem Erdogan, Yildiz Technical University; Tuncay Bayrak, Western New England University
Hospital managers need to understand that service quality may have a significant impact on many important aspects of hospital operations. The purpose of this study is to measure service quality in hospital operations and to evaluate the perception of hospital services by patients.
This work-progress-paper examines the use of m-government in the application of healthcare initiatives in developing and emerging countries. This study develops a theoretical construct called the m-government in healthcare index (MGHI) and examines it using multiple data sources. Implications and future directions are discussed.

Minimizing the Weighted Sum of Squared Tardiness on Identical Parallel Machines

Jeffrey Schaller, Eastern Connecticut State University; Jorge Valente, Faculdade de Economia, Universidade do Porto
This paper considers a problem in which there is a set of jobs to be sequenced on identical parallel machines. Each job has a weight and the objective is to sequence the jobs to minimize total weighted squared tardiness. Several dominance conditions are presented for inclusion in a branch-and-bound algorithm.

Mobile Commerce Privacy Concerns

Jim Q. Chen, St. Cloud State University; Ruidong Zhang, University of wisconsin – eau claire; Jaejung Lee, Pukyong National University
This study analyzes the privacy concerns of mobile users in US and Korea. The study revealed that out of 10 activities emailing and mobile payment are the only two that were conducted by more US users than Korea. Importantly, the Korean sample showed less privacy concerns than the US sample.

Motivating Language as a Moderator Between Servant Leadership and Employee Outcomes

Sandra Gutierrez-Wirsching, Texas A&M International University; Jacqueline Mayfield, Texas A&M International University; Milton Mayfield, Texas A&M International University
We suggest motivating language acts as a mediator to transmit servant leadership traits and enhances the impact servant leadership verbal behavior has on employees’ performance. In the proposed model, motivating language acts as a full and a partial mediator. We categorize three distinct outcome sets that emanate from this relationship.
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New Developments in PLS

Wynne Chin, University of Houston
PLS is a popular software that offers several advantages over other SEM software packages. In this session a variety of new developments regarding PLS will be discussed and tangible examples will be offered.

New Developments in Structural Equation Modeling

George Marcoulides, University of California, Riverside
A fairly large number of academics are using structural equations modeling. Several novel approaches and techniques will be discussed and practical examples will be offered. The level of presentation for the workshop presumes some familiarity with the basic principles of factor analysis. No prior familiarity with the Mplus software is assumed.
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The present study adopts a technology–organization–environment framework to discuss the effects of company openness on service innovation. The role of knowledge creation is proposed as a mediating factor in the relationship between openness and service innovation.

Organizational Slack and New Product Time to Market

Gregory Stock, University of Colorado at Colorado Springs; Noel Greis, University of North Carolina; Fischer William, IMD
We investigate the relationship between organizational slack and new product time to market performance using a sample of more than 1400 product introductions over a 24 year period in the computer modem industry. We find that greater levels of organizational slack are related to earlier product introduction.
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Patient Scheduling in the Pathology Laboratory

Milad Baghersad, Student; Amirhossein Meisami, Department of Industrial and Systems Engineering, Texas A&M University; Ali Azadeh, Department of Industrial Engineering, College of Engineering, University of Tehran; Mehdi Hosseinabadi Farahani, Department of Industrial Engineering, College of Engineering, University of Tehran
This paper addresses a patient scheduling problem in the pathology laboratory. Because of partial precedence constraints of laboratory tests, the problem is formulated as a semi-online hybrid shop scheduling problem and a mixed integer linear programming model is proposed. Also, a genetic algorithm is developed for solving the problem.

Perceptions of Software Engineers Toward Knowledge-Sharing Behavior Based on Social Cognitive Theory and Self-Regulated Learning

Nai-chang Cheng, National Taiwan Normal University; Tse-Ping Dong, National Taiwan Normal University; Kun-Shiang Chen, National Cheng Kung University; Shang-En Yu, Ming Chuan University
This article focuses on the effects of knowledge sharing intention by examining the self-regulated learning processes of goal setting and self-efficacy. We adopt social cognitive theory to examine how extrinsic and intrinsic motivation affect the knowledge sharing intention.
A multi-objective maintenance scheduling model is used to evaluate computational performance of five multi-objective genetic algorithms. The algorithms were ranked based on different performance measures. It is found that the NSGA, MOGA, and NSGA-II outperform over VEGA and NPGA in obtaining more, better, and diverse set of non-dominated solutions.

Prediction Market System for Epidemic Disease Prediction

Eldon Y. Li, National Chengchi University; Chen-yuan Tung, National Chengchi University; Shu-Hsun Chang, National Chengchi University
This study designed and constructed an Epidemic Prediction Market System with Market Scoring Rules matching mechanism. The system was used to predict infectious diseases with collective wisdom from 126 medical professionals during thirty one weeks. The results showed that EPMS can continuously update data to improve the performance of prediction.

Privacy & Mobile Social Networking Applications

Hatem Bata, University of Toledo
This article explores the consumers’ needs for mobile social network applications by applying the uses & gratification theory and its impact on privacy preferences. The research aims to help marketers tailor their use of these applications to consumer needs and privacy preferences.

Product and supply base complexity: Implications for cost

Mark Jacobs, University of Dayton; Morgan L. Swink, Texas Christian University
Explicit and implicit links between product and supply chain structure are suggested in the literature, but to date remain untested empirically. Using primary data from the automotive sector this manuscript investigates the impact of product structural complexity and supply base complexity from the perspective of Transaction Cost Economics.
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We propose a method to randomize efficiency scores in DEA by treating each score as an ‘order statistic’ of an underlying Beta distribution. We use Thompson et al.’s (1996) DEA model with Assurance Regions (AR) randomized by our ‘uniform sampling’, in an application to a set of banks.

Reduction of Manufacturing Cost in Challenging Times: A Case study from Motor Car Industry

Bhimaraya Metri, International Management Institute(IMI) New Delhi; S G Mani, Research Scholar, Operations Management., International Management Institute (IMI) New Delhi
The paper presents on how manufacturing cost were further reduced during crisis period using ‘Difficulty and Impact Analysis’. The paper identifies the parameter where maximum effect could be brought in terms of cost cutting. It was found that energy costs could be saved significantly.

Regional Development Vulnerability in Guangdong Province of China

Kun Liao, Central Washington University; Yi-Bing Song, South China Normal University; Xiang He, Guangzhou University
This study applies vulnerability analysis and assessment methods on the vulnerability of regional development of Guangdong Province in China during a period from 2005 to 2010. This research finds that the average growth of exposure-sensitivity (Si) index is close to two times as the average growth of adaptation capability (Ai) index.

Relationship Between Firm’s PE Ratio and Earnings Growth Rate

Yuanlong He, SUNY, College at Brockport; Pradyot K. Sen, University of Washington Bothell; Yin Yu, Oakland University
This study reexamines the relationship between PE ratio and earnings growth rate using the abnormal earnings growth model. We show the decreasing effect of growth for PE on the risk side dominates the increasing effect for one subgroup of firms. We identify a positive correlation between PE and growth rate.

Remanufacturing Line Balancing: A Literature Review of the Problems and Progress

Roger Gagnon, North Carolina A&T State University; Shona Morgan, North Carolina A&T State University
With decreasing product life cycles, more stringent environmental regulations, and potential profits, remanufacturing products has received added attention. Remanufacturing disassembly lines offer greater throughput with higher productivity. However, balancing disassembly lines is not free of problems or “complications”. We review these line balancing “complications” and our progress in solving them.

Research Trends in Management Information Systems

Shawnee K. Vickery, Michigan State University; Xenophon Koufteros, Department of Information & Operations Management, Mays Business School at Texas A&M University; Pankaj Setia, University of Arkansas; Salvatore March, Vanerbilt University; Marcus Rothenberger, University of Nevada – Las Vegas; Greg Heim, Texas A&M University
The panel will discuss the challenges and opportunities of publishing papers in top journals the field of management information systems. It will discuss the existing state of research and offer directions for future research. The panel will identify “hot topics” and relevant methodologies.

Research Trends in Supply Chain Management

Shawnee K. Vickery, Michigan State University; Christopher Craighead, The Pennsylvania State University; Subodha Kumar, Mays Business School; Ram Narasimhan, Michigan State University; Stephan M Wagner, Swiss Federal Institute of Technology Zurich (ETH Zurich); Xiande Zhao, China-Europe International Business School (CEIBS)
The panel will discuss the existing state of research in the field of supply chain management and offer directions for future research. Opportunities for research across a variety of domains will be identified. The panel will identify “hot topics” and relevant methodologies.

Retaining Customer via Data Mining Tools

Haibo Wang, Texas A&M International University; Wei Wang, Texas A&M International University; Da Huo, Central University of Finance and Economics; Yaquan Xu, Georgia Gwinnett College
This study will develop a decision making framework using data mining tools including decision trees, advanced regression technique, and heuristic solution method for customer relationship management (CRM). A significant advantage of this proposed approach is the ability to yield more meaningful results than previously achieved in a variety of settings.

Rethinking the Supplier Strategies for Innovation: A Grounded Theory Approach

Steve Alexander Melnyk, Michigan State University; Hugo Angelo DeCampos, Wayne State University
This presentation explores the different types of innovation. Specifically, based on detailed case studies and grounded theory approach, this study proposes a framework consisting of four different innovation strategies. For each strategy, a different supplier/procurement strategy is needed. The presentation provides a series of propositions aimed at encouraging research.
We analyze a tourism supply chain using game theoretic approach in four channel power scenarios. We find only in the Stackelberg- travel agents dominated scenario, travel agents would choose revenue sharing contract instead of wholesale price contract offered by theme park and make different pricing strategies to gain higher profits.

Revenue Sharing Research: A Fifty-Year Retrospect and Future Trends

Xun Xu, Washington State University; Yibai Li, The University of Scranton; Lu Lu, Washington State University
We apply the Latent Semantic Analysis to examine the cross-disciplinarity of revenue sharing from a holistic perspective. We find revenue sharing research is characterized as six research themes covering the contexts of governments, sports and supply chain. Commonalities and differences of revenue sharing mechanism across these contexts are discussed.

Revising the Generic Error Modeling System

Douglas M Stewart, University of New Mexico
Errors impact quality, safety, and managerial decision-making, and controlling them requires a sound classification system such as the Generic Error Modeling System (GEMS). Unfortunately, GEMS has certain ambiguities that cause difficulties when using it to classify errors. The paper draws on evolution and neuropsychology literature to resolve these ambiguities.

Role of Culture on Airline Services

Adelina Gnanlet, California State University Fullerton; Muge Yayla-Kullu, RPI Lally School of Mgmt.; Melih Kullu, Siena College
According to divergence theory, employees imbibe nations’ culture which may affect organizational delivery. We study the role of nations’ culture (Hofstede’s dimensions) on in-flight quality content, an infrastructural service (using non-perceptual, global airline dataset). Individualistic cultures have negative effect while masculine cultures have a positive impact on in-flight quality content.

Role of Regional Centers in Automotive R&D

Martin Schuster, Audi Hungaria Motor Kft.
Role of Regional Centers in Automotive R&D

Roots of Executive Information System Project Risk

Houn-Gee Chen, National Taiwan University; Chia-ping Yu, TamKang University; Tzy-Yuan (Dawn) Chou, Ministry of Finance; Gary Klein, University of Colorado, Colorado Springs
Many believe that it would be advantageous to tackle risks with early in the life-cycle, proactive approaches rather than reactive or contingent approaches. We conduct a case study to track risk roots in an EIS back to mismatches among the four dimensions of the socio-technical model.
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Seeing Spots: An Effective Classroom Exercise for Lean

Alysse Rosewater Morton, Westminster College; Robert Burgess, Georgia Institute of Technology
This article evaluates the learning outcomes from a lean classroom exercise. Teams produce a product consisting of a half-sheet of paper with colored dot stickers attached in specific locations. The results of the game are consistent with students gaining a better understanding of the principles of lean at the conclusion.

Service Network Design: An Industry Study

David West, East Carolina University; Scott Dellana, East Carolina University
This paper estimates the empirical significance of key service network design decisions in the domestic airline industry. The model tests the significance design decisions including network centrality, fleet complexity, and operations scale for airline profitability.
This study investigates how the top leadership in an organization influences the Six Sigma success. Drawing on Authentic leadership (AL), and Behavioral Integrity (BI) theory, a cross-sectional survey methodology was used for its analyses. Preliminary results suggest that Al and BI significantly and positively influence Six Sigma outcome.
This research proposes a new conceptual framework of supply chain integration by examining the role of socialization in supply chain management, specifically about how socialization affects relationship and inter-organizational communication between buyers and suppliers, and how buyer-supplier relationship and inter-organizational communication enhance buying firm performance.

Some Interesting and Important Vehicle Routing Research Topics

Bruce Golden, Maryland University
I have been working in the field of vehicle routing for nearly 40 years – both as a developer and vendor of vehicle routing software and as a researcher. In this talk, I will present and discuss some specific and important vehicle routing research topics that are ripe for investigation.

Strategic Choices among Founder and Non-Founder CEOs: An Empirical Investigation

Young Sik Cho, The University of Texas-Pan American; Dr. Michael Abebe, The University of Texas-Pan American
The purpose of this paper is to empirically examine whether founder-CEO led firms significantly differ from non-founders in their strategic choices. We tested our predictions on 111 U.S. firms between 1985-2010. The results of our analysis indicate a statistically significant difference in the level of merger & acquisition intensity.
This paper examines how the threat of imitative products affects the pricing strategies and profits of an innovator in a two-period framework, which captures the dynamic interaction between the innovator and the imitator.

Strategy, Innovation, and Performance: A Contingency Approach

Paitan Trakarnsakdikul, Rangsit University; Terrence Sebora, University of Nebraska
Even after fifty years of studies of innovation, understanding of the effects relationship between innovation and organizational performance are still unclear. Based on five streams of strategic management literatures, this study proposes a multilevel, configuration, change-dependent framework that can provide insight into the relation between innovation and organizational performance.

Supplier Networks of the Automotive Industry

Edit Süle, Széchenyi University
Supplier Networks of the Automotive Industry

Supply Chain Management Practices in SMEs: An Empirical Study

Purnendu Mandal, JCU Singapore; Angappa Gunasekaran, University of Massachusetts Dartmouth
For many SMEs the focus on supply chain has been driven by survival issues. Based on extensive literature review we designed a seven-area SCM practices framework and evaluated SMEs in Southern Massachusetts through a survey mechanism.
In order to strengthen the interdisciplinary business education, we introduced the Supply Chain – Marketing (SC-Mark) Shark Tank experiential lab game for our 161 undergraduate students in ‘Advertising and Promotion Management’ and ‘Supply Chain Management’ courses; and measured its effectiveness both qualitatively and quantitatively.

Supply Chain Planning at a Chemical Process Industry

Helene Lidestam, Linköping University; Nils-Hassan Quttineh, Linköping University
The purpose of this paper is to develop a mathematical optimization model to be used as a decision support tool for the supply chain planning at Perstorp Oxo AB, a global company in the chemical process industry.

Supply Chain Strategy, Core Operations and Performance: Learning from India and Pakistan

Muhammad Shakeel Sadiq Jajja, Institute of Business Administration, Karachi, Pakistan; Shaukat Ali Brah, Karachi School for Business & Leadership, Karachi, Pakistan; Syed Zahoor Hassan, Lahore University of Management Sciences, Suleman Dawood School of Business
This paper, drawing from literature, seeks to develop and empirically validate a theoretical model to link the supply chain strategy, core operational functions and performance on data from 296 companies from India and Pakistan using structural equation modeling. The study discusses empirical findings and concludes with future research directions.

Sustainable Supply Chain Management

Jane E Humble, Arizona State University; Sowmya Thotakura, Recent Graduate
Sustainable supply chain management (SSCM) focuses on improving processes for compatibility with 21st century needs, including eliminating waste, using environmentally friendly processes and products, minimizing use of hazarous materials, recycling products, and good stewardship throughout the life cycle. This project surveys aerospace and defense suppliers for use of SSCM practices.
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Teaching Effectiveness: Using the Present Moment to Improve Our Efforts

Jane Virginia Wheeler, Bowling Green State University
This paper shares my excitement of the classroom, respect for the students, and the joy found in the classroom. I present principles that I believe make the classroom a magical place. Maintaining the presence of the moment through these principles and your individual teaching style will enhance your students learning

Teaching Service Innovation using PCN Analysis

Scott Sampson, Brigham Young University
PCN (Process-Chain-Network) Analysis is a powerful tool for documenting service processes and exploring service innovation opportunities. This session will show how you can teach service innovation in an effective and engaging way using this tool. Hands-on materials will be provided for your classroom use and innovation exercises will be demonstrated.

Telecommunications Regulation and Regulatory Dilemmas: Understanding the Systemic Consequences

John Davies, Victoria University of Wellington; Bronwyn Howell, Victoria University of Wellington; Victoria Jane Mabin, Victoria Business School, Wellington, NZ
This paper builds on prior work examining dilemmas faced by regulators seeking to enhance service provision in the Health, Telecommunications and Mining sectors. In particular, it explores dilemmas and conflicts faced by regulators in addressing issues of universal service pricing and the use of price caps in the Telecommunications sector.

Tetra Pak: Sustainable Initiatives in China

Fu Jia, University of Exeter Business School; Zhaohui Wu, Oregon State University; Jonathan Gosling, University of Exeter Business School
The objective of this case is to illustrate Tetra Pak’s sustainability strategy, its implementation in supply chain management, and challenges the company faces in a maturing industry as local competitors become ever more sophisticated in business operations.

The Determinants of Cross-Border Corporate Strategic Alliances: The Role of Trust, Cultural Distance, and Institutional Distance

Anand Jha, Texas A&M International University; Young Jun Kim, Korea University; Sandra Gutierrez-Wirsching, Texas A&M International University
We examine trust, cultural distance, and institutional distance’s impact on cross-border alliances. We find that alliances form with higher trust and shorter cultural distance. Contrary to the literature, we do not find institutional distance reducing the propensity to form an alliance. The results are based on 315 country-pairs.

The Determinants of Quality of Software Development Projects

Bagchi Kallol, The University of Texas El Paso; Somnath Mukhopadhyay, UTEP
This exploratory research examines more than 500 s/w development global projects and finds that quality is influenced by team size and technical factors such as method used and underlying architecture. The difference in antecedents of quality between projects implemented in earlier and in later periods is significant.

The Development fo a Quality Function Diagram Application Mapping Risk Interactions in Project Planning

Richard Martin, Coastal Carolina University; Jay Teets, Coastal Carolina University; Richard Monroe, East Carolina University
The traditional tools used in project risk assessment fail to present a complete risk view. We propose an adaptation of the Quality Function Diagram to assist project planners in assessing project risk a greater detail.

The Development of an Instrument to Measure Concern for Information Privacy in Electronic Medical Record Context

Hsin-Ginn Hwang, Department of Information Management, National Chiao-Tung University, Taiwan; Ju-Ling Hsiao, Department of Hospital and Health Care Administration, Chia Nan University of Pharmacy & Science; Kuang-Ming Kuo, Department of Healthcare Administration, I-Shou University; Chuang-Chun Liu, Institute of Information Management, National Chiao Tung University
This study developed an instrument that identifies and measures the primary dimensions of individuals’ concerns for their privacy in EMR context. A survey methodology was utilized. The results indicate that collection, inadequate access, secondly usage, error, control, and awareness are the six dimensions to measure the concerns for information privacy.

The Effect of Board of Directors Capital on Innovation Outputs

Marouen Ben Jebara, University of Toledo; Yaser Alahmad, University of Toledo
The current study conceptualizes how the Board of Directors’ Depth and Breadth will impact the firm’s innovation outcomes (types of innovation and degree of novelty). The paper proposes the firm’s strategic orientation (exploration vs. exploitation) and transformational leadership as moderators to the relationships between board capital and innovation outcomes.
This study examines the effect channel integration on online channel performance. Only in-store returns of products purchased online has a significant effect on online channel performance. Thus, firms interested in deriving value from channel integration strategy need to pay more attention to how they can streamline and coordinate cross-channel processes.

The Effects of Role Models on New Venture Orientation

Anat BarNir, University of North Texas; Nancy G. Boyd, University of North Texas
We explore the effects of exposure to entrepreneurial role models and the preference for either growth ventures or life-style ventures. Hypotheses are drawn based on social learning and social comparisons theories to examine which better explains role model effects. Analyses are based on a sample of students in business courses.
The study is to determine how different stresses are associated with academic performance among Hispanic undergraduate students. Using confirmatory factor analysis and multiple regression analysis, the study discovers that only academic stress is negatively associated with GPA. Neither non-academic stress nor in-between stress is significantly associated with academic performance.

The Financial Impact of Lean Transformations: A Fuzzy-Set Analysis

Arnaldo Camuffo, Bocconi University; Fabrizio Gerli, Università Ca’ Foscari Venezia
This study, adopting a multi-method approach, investigates the relationship between the level of implementation of lean systems, the adoption of a set of “high involvement” management behaviors and sustained financial performance, controlling for such variables as the duration of the “lean journey” and the size of the firm.
An online Adobe Flash game has been created to demonstrate the behavior and managerial control of an inventory system where orders are placed with a fixed order interval strategy. Students determine the order interval and the target inventory in an effort to minimize costs. Demand is stochastic with backorders allowed.

The Good News – Bad News Effect on the Decision-Making Process in Inventory Management in Supply Chain Environment

Russell Haines, Old Dominion University; Chaoqun Deng, Rensselaer Polytechnic Institute
We review literature about decision making in supply chains, focusing on cognitive bias for inventory management. We present a model of the effects of one cognitive bias: a tendency to embrace good news while discounting bad news. We conclude with techniques to diminish these effects, and some empirical future directions.

The Impact of Customer-side IT investments on Firm Productivity

Dazhong Wu, Indiana University South Bend; Gautam Ray, University of Minnesota
This paper develops and empirically tests theory on the impact of IT investments made by customers on focal firm’s productivity. It is found that in general an increase in IT investment made by customers is associated with an increase in the focal firm’s productivity.

The Impact of Human Resource Performance Management on Lean Transformation Success

David Marshall, Eastern Michigan University; Thomas J Goldsby, The Ohio State University
This study investigates the relationship between human resource performance management and lean transformation success. Data was collected via a survey of managers and executives from organizations in various stages of lean transformation. Results suggest that selective hiring practices and employee development positively influence lean transformation success.

The Impact of Intangible Assets in the Market Vaue of Companies that compose the index of Brazilian Stock Exchange

Walther Bottaro Lima Castro, FECAP; Cristiane Benetti, ICN Business School
This article aims to study the relationship between the corporate market value and intangible assets not recorded, in order to verify the existence of a negative relationship.

The Impact Of Investments In Manufacturing Practices On Organizational Performance

DonHee Lee, Keimyung University; Seong-No Yoon, Savannah State University; Hongil Shin, Hisco
This study examines the effects of investments in manufacturing practices on operational and quality performance through process efficiency, based on data from the 4th round of the Global Manufacturing Research Group (GMRG) survey.

The Impact of Supply Network Relationships on Firm Innovation in the Electronics Industry

Marcus Bellamy, Georgia Institute of Technology; Soumen Ghosh, Georgia Institute of Technology; Manpreet Hora, Georgia Institute of Technology
We examine the structural characteristics of supply chains as networks and investigate how supply network structure impacts firm innovation. We test hypotheses using data on supplier and customer relationships in the electronics industry. Our findings suggest direct benefits arising from supply network accessibility and partner innovativeness towards a firm’s innovative output.

The Impact of Top Management Leadership on Total Quality Management: An Empirical Study of USA vs. China

Young Sik Cho, The University of Texas-Pan American; Joo Jung, The University of Texas-Pan American
This study aims at verifying the universal applicability of total quality management (TQM), across national boundaries. Specifically, we have examined the validity of the isomorphic nature of TQM-leadership style by comparing samples consisting of both, USA-based and China-based firms. A survey and SEM were adopted to test our hypothesized model.

The Impact of use of Information Systems and Competitive Strategy on Brazilian Companies Performance

Adilson Carlos Yoshikuni, Fundação Getulio Vargas; Alberto Luiz Albertin, Fundação Getulio Vargas
This paper has the objective to evaluate the influence of Competitive Strategy-CS and the use of Information Systems-IS on business Performance through the technique of multidimensional factors in structural equation modeling. The questionnaires were applied 108 Brazilian companies and the results indicate high influence between IS, CS and Performance.

The Influence of External Factors on Earnings Manipulations: A Japanese Study

kazuhiko kobori, NCKU; Robert Hutchinson, University of Detroit Mercy
Central to the Japanese Keiretsu business model are the main industrial banks, which play a primary role in corporate governance. However, global capital and international accounting standards may have eroded their influence. This paper investigates the influence of banks, capital markets, and accounting firms have on earnings manipulations in Japan.

The Influence of Senior Management Characteristics on Firms’ International Diversification Activities: Evidence from a Developing Country

A. N Bany-Ariffin, Universiti Putra Malaysia; CaRL B McGowan, Norfolk State University; Abd Salam Shahnaz, Departmetn of National Accounts
We investigate the relationship between top management team age, international experience, educational level, and functional background and international diversification for 83 Malaysian companies using the entropy method of Qian (1996). Age and functional background have a statistically significant positive association with a high level of international diversification.

The Influence of Top Management Characteristics on Senior Managers’ Innovation Adoption Tendency

Kuo-Ting Hung, Suffolk University; Chanchai Tangpong, North Dakota State University; Jin Li, North Dakota State University; Yue Li, Shantou University
This study examines the influence of top management characteristics, i.e., strategic planning capacity and entrepreneurship orientation, on senior managers’ innovation adoption decision tendency. Subjects are experienced business professionals from the U.S. and China. The results suggest that the alignment of these characteristics influences innovation adoption decision in both cultural settings.
In the Integrative Business Experience students take four courses, get a bank loan, start-up a business and use the profit to finance a hands-on community service project. IBE student businesses have received $110,025 in loans, generated revenue of $416,298 and a profit of $229,058 and given 15,796 hours of service.

The Learning and Forgetting Effects of Cross-Training

Karen Napoleon, University of Georgia
In service industries where demand is variable, process flexibility is critical to a business’ overall performance. One method of providing additional capacity is to cross-train service workers. This paper examines both the benefits and the drawbacks to cross-training, while taking into account the effects of learning and forgetting.
The wave of globalization has taken over the service industry. Service providers that operate in multicultural environments must under the effects of culture on their service quality dimensions and the customer satisfaction. This paper studies the moderating effect of culture on the satisfaction of the customer and service quality dimensions

The Paucity of Replication Research in Operations Management Field

Muratcan Erkul, The University of Texas-Pan American; Hale Kaynak, The University of Texas Pan-American; Subhajit Chakraborty, The University of Texas-Pan American
Over the past two decades, empirical research in Operations Management field has been increasing. The discussions in the literature imply that replication research is considered as “second class research.” We investigate replication studies in the field of operations management focusing on types of replications and issues to provide further insights.

The Relationship Between Conflict Management Style and Perceptions of Leader Effectiveness, Satisfaction with the Leader, and Extra Effort

Kathleen Marie Dale, Minnesota State University, Mankato; Marilyn L. Fox, Minnesota State University, Mankato; Bradley W. Mayer, Lamar University
The relationship between follower perceptions of the leader using a cooperative conflict management style and follower perceptions of leader effectiveness, satisfaction with the leader, and willingness to exert more effort at work are studied. The findings suggest significant relationships between a cooperative conflict management style and follower perceptions.
This article examines if there are relationships between Just-in-Time (JIT) practices and alignment of benchmarking performance measures. A set of six hypotheses was used to examine if there are differences between conventional and JIT companies in setting organizational goals and objectives, building core competencies and competitive capabilities.

The Role of Social Support at Work on Job Burnout

Peerayuth Charoensukmongkol, Texas A&M International University; Sandra Gutierrez-Wirsching, Texas A&M International University; Murad Moqbel, University of kansas Medical Center
Study investigates the role of coworker and supervisor support on the three aspects of burnout. Social support can influence these three aspects differently. The results from partial least square regression show coworker support negatively associates with emotional exhaustion and depersonalization, while supervisor support negatively associates with lack of personal accomplishment.

The Security Conundrum in Mobile Ad Hoc Networks

Carla J. Miller Montroy, Contractor to General Electric; Jian Hua, University of the District of Columbia
Mobile Ad Hoc Networks (MANETs) are wireless networks of various devices. MANETs face challenges and unique security needs that are not adequately addressed in most situations. This paper describes MANETS in today’s computing environment, and enumerates the unique security constraints and needs. This paper provides overall suggestions for securing MANETs.

The Use Of Guided Social Media To Enable Critical Thinking

Jacobus Francois Boers, Robinson College of Business, Georgia State University; Subhashish Samaddar, Georgia State University; Somnath Mukhopadhyay, UTEP
Pedagogical interest in developing student critical thinking is an important concern in theory and practice. This paper contributes (1) to pedagogy literature by proposing a Teaching Critical Thinking Methodology (TCTM); (2) by sharing experiences in implementing TCTM in a real course; (3) by collecting, reporting and testing evidence of results.
This paper draws from the social capital and managerial cognition literatures to argue that some firms adopt a threshold mentality due to the composition and nature of their social networks, and that the relationship between social capital and threshold mentality is mediated by managerial interpretations of external cues.

Toward an Effective Crisis Management Model

Mzamo P. Mangaliso, Isenberg School of Management, University of Massachusetts, Amherst; Bradford J. Knipes, Westfield State University; Steven A. Gazillo, URS Corporation
This paper introduces a new model of managing crisis situations, which is based on the feedback structure of decision making and learning common to adaptive systems. Integrating multiple elements from other models, our model enhances communication and decision-making among many the stakeholders that must cooperate to resolve a crisis situation.

Towards a Model of High Performance Organizations in Ghana

Ben Q Honyenuga, Ho Polytechnic; Ronald Tuninga, Open Universiteit
Most of the models of Organizational Performance have been applied in developed country environments, which differ in terms size and the complexities from the economies of a developing country like Ghana. This study sets out to develop a model of High Performance Organizations (HPO) in Ghana.

Traditional Versus Artificial Neural Network Techniques: A Comparative Study for Stock Market Predictions

Dinesh Sharma, Fayetteville State University; Hari Sharma, Virginia State University; H. S. Hota, Guru Ghasi Das University (C.G.)
In this paper, we attempt to design and develop models using Auto Regressive Integrated Moving Average and Radial Basis Function Network. The models were tested on the DOW30 and NASDAQ100 index funds. The results of both models using two techniques are quite appealing.

Transformational Leadership, Collaboration, and the Decision to Pursue an Innovation: An Exploratory Study

Grant Miles, University of North Texas; Bainan Zhang, University of North Texas; Raymond Jones, University of North Texas
While both transformational leadership and collaboration are thought to positively influence organizational innovation, examination of the influence of these characteristics on a manager’s propensity to select innovative options is limited or non-existent. This study tests this implicit assumption underlying these literatures using a scenario based approach
Data collected from 338 health care workers were used to test a model that inspiration, memory, and inspirational memory affect end user intention to adopt a digitized patient record software application. This paper introduces key drivers that affects end user intention to use a digitized patient record technology.
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Understanding Dynamic Capabilities: a Theoretical Study

Vilmar Antonio Goncalves Tondolo, Universidade de Caxias do Sul; Claudia Cristina Bitencourt, Universidade do Vale do Rio dos Sinos
Dynamic Capabilities (DC) can be seen as one of the underlying theories in the search for understanding of competitive advantage. However, it is unclear how the DCs develop and operate within organizations. Through a literature review, we identified the main aspects of DC and suggest propositions regarding theoretical aspects of DC.

Understanding How Radiologists Work: A Case Study

Gary Hackbarth, Valdosta State University; Teuta Cata, Northern Kentucky University
Radiologists are under pressure to lower costs, improve efficiencies, and integrate better into managed care information systems. This study watched six selected radiologists at work in an effort to better understand how they work and to suggest improvements in individual workflow that might increase sagging reimbursements.

Understanding the Social Benefits of Social Networking Services: Applying the Information System Success Model

Tse-Ping Dong, National Taiwan Normal University; Nai-chang Cheng, National Taiwan Normal University; Yen-Chun Jim Wu, National Sun Yat-Sen University
This study develops a research model to examine the external effect of social networking site quality on user satisfaction, intention to reuse and social benefits of social networking services. Based on a survey of 322 participants, this study uses a structural equation modeling approach to investigate the research model.

Users Acceptance of Online Personal Health Record Systems

Aakash Taneja, The Richard Stockton College of NJ; Nicolas J Gengo, The Richard Stockton College of New Jersey; Anita Lato, Richard Stockton College of NJ
Personal health record systems allow users to be active in their healthcare management. The objective of this research is to determine the factors influencing users’ acceptance of PHR systems to enable their activeness in making healthcare decisions.

Uses and Gratifications of Social Media Sites: The Case of Pinterest

Sergio Picazo-Vela, Universidad de las Americas Puebla; Judith Cruz-Sandoval, Universidad de las Americas Puebla
Pinterest is an online board that allows people share images they find on the Web. Since its creation the number of members has grown significantly especially among women. This study will use the Uses and Gratifications Theory as a framework to understand members’ motivations for using Pinterest.

Using a Constant Rate To Approximate a Linearly Changing Rate for the EOQ and EPQ with Partial Backordering

David Pentico, Duquesne University; Carl Toews, University of Puget Sound; Matt Drake, Duquesne University
We conducted experiments to gain insight into how well partial backordering models with a constant backorder rate approximate the performance of models with a linearly increasing rate. We conclude that the simpler model with a constant backordering rate can perform virtually as well as more complicated models under most conditions.
An active learning project (self-generated elaboration) was studied. Students participated in learning process by organizing information on selected governmental-accounting topics. Short-term and long-term effects were examined. Student perceptions were investigated using a survey. The Project appears to be a good method of teaching graduate-level governmental topics that are moderately complex.

Using Previous Observations in a Decision Rule for Selecting Either Croston’s Method or Single Exponential Smoothing

Matthew Douglas Lindsey, Stephen F Austin State University; Robert Pavur, University of North Texas
A previously proposed adaptation of Croston’s Method by the authors that adjusts forecasting methodology for two demand levels is tested on three rates and six switching points. The approach outperformed Croston’s and SES in simulations and improves as the demand rate and periods of no demand required to switch decreases.
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The linear and nonlinear valuation model to simulate the effects of non-diversifiable jumps imposed on the value of financial derivatives was given respectively, and the closed form solution was deduced under some conditions. A key term also was introduced to demonstrate the tremendous effects of non-diversifiable jump on the derivatives.
This study simulates the impact of different methods to represent project interdependency data on the resulting quality of project portfolio decisions. The findings show that the type of data representation may influence the quality of decisions and that the use of network mapping displays is correlated with the best results.
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This paper discusses the evolution from Web 2.0 to Web 3.0, which will integrate and tag Internet data to make searches more focused and customized to user needs, and promises to impact both teaching and learning in higher education. Concerns raises around Web 3.0 are also included.

Web Based Teaching (WBE)

Anil Aggarwal, University of Baltimore; Veena Adlakha, University of Baltimore
Many professors will invariably be called to teach online courses. The session will offer valuable insights regarding e-Learning, m-Learning, social media and gaming.

What is the Role of Organizational Creative Climate in Open Innovation?

Colin C.J. Cheng, National Kaohsiung First University of Science and Technology; Dennis Krumwiede, Idaho State University
This study focuses on: Which kind of open innovation activities is most strongly influenced by organizational creative climate? The results suggest organizational creative climate positively moderates the relationship between open innovation activities and innovation performance. Especially, inside-out open innovation activities have significantly stronger moderating effects than outside-in and coupled activities.

Where is the action in Smart Grid Distribution? Word mining of published research

Jesus Alvaro Cardenas, UTEP; Leo Gemoets, The University of Texas at El Paso; Jose H Ablanedo-Rosas, University of Texas at El Paso
As countries demand of energy grows and “greener” initiatives are wider spread, the global trend is towards “Smart Grids”. This study analyzes concepts of published research, identifies the hottest, and determines relationships. We analyzed 474 abstracts and the results show the importance of ICT and consumer participation in this process.
There are many professional ERP systems available for businesses to purchase. How do they decide which system is best for them? The comparisons of two implemented ERP softwares provide some insights for companies using the MRP aspects of these ERP implementations.

Which Service Characteristics Determine the Degree of Customer Co-Production in Service Generation?

Subhajit Chakraborty, The University of Texas-Pan American; Hale Kaynak, The University of Texas Pan-American
Drawing from Chase’s customer contact model and customer co-production in operations and marketing literatures, a three-dimensional framework is presented for service process design. These composite dimensions are derived by combining the appropriate attributes from a list of nine common attributes of business services. Research implications are then discussed.

Who Cares About Your Big Day? Impact of Life Events on Dynamics of Social Networks

Arati Srinivasan, University of Notre Dame; Hong Guo, University of Notre Dame; Sarv Devaraj, University of Notre Dame
We seek to answer the fundamental question “Do major life events play a role in altering the structural properties of an individual’s social network?” We tested our hypotheses by longitudinally analyzing the network activities of 15,276 users of a social network affiliated with a major US university.

Why do Firms Trade-Off or Accumulate Operations Capabilities? Competition Based Explanation from the Dynamic Capabilities View

Alka A Nand, University of Melbourne; Prakash J Singh, University of Melbourne, Australia
This paper offers explanation on why firms trade-off or accumulate operations capabilities by invoking the performance frontier theory and the dynamic capabilities view in the Australian airline industry. Results of our longitudinal study indicate that competition based on the DCV is a potential explanation of firms’ choice of operations strategy.

Why do Users Prefer an Experienced IT Provider? A Study of New Online Services Adoption

Jiao Wu, University of Wisconsin Milwaukee; Shuyuan Deng, University of Wisconsin Milwaukee
The study focuses on users’ multiple IT services adoption behavior: whether people prefer to adopt new IT services from an experienced IT provider. By drawing insights from IDT, we provide a research model and a series of methods to empirically test it. Potential theoretical and empirical contributions are also provided.
In this paper, we explore how trust and privacy management strategy affect the relationship between privacy attitude and social network disclosure behaviors based on a survey completed by 305 Facebook users. Our analysis shows that the relationship between privacy concern and self-disclosures are controlled by trust and privacy behaviors.

Willingness to Pay for Wind Generated Energy: The Impact of Ethical Evaluation and Attitude

Dara Gale Schniederjans, University of Rhode Island; Brad Ewing, Texas Tech University; Chris Michael Starkey, University of Connecticut-Storrs
This study analyzes consumers’ willingness to pay (WTP) for wind generated energy and examines how attitudes, deontological evaluation, and teleological evaluation affect WTP. After surveying 268 individual respondents, our results suggest that attitude, deontological, and teleological evaluation positively impact WTP for wind generated energy.



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