2014 Annual Meeting of the Decision Sciences Institute Proceedings


Welcome to the 2014 DSI conference proceedings.  The proceedings include all papers that were submitted and accepted as full papers, although they may appear in the proceedings as either the full paper or an abstract of the full paper.  To view the proceedings, please click on the paper title (in alphabetical order).

Joy Field – 2014 DSI Conference Proceedings Coordinator

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Achieving Competitive Advantage through Lean Transformation Success

David Marshall, Eastern Michigan University; Thomas J Goldsby, The Ohio State University
The purpose of this study is to investigate the impact of lean transformation success on improved organizational performance and competitiveness. Data is collected via survey of diverse organizations pursuing lean transformation. Results suggest that transformation towards a lean operating philosophy can significantly influence the competitive position of the organization.

A Comparative Study of User’s Perception of Mobile Payment: U.S. and Korea

Seungjae Shin, Mississippi State University, Meridian; Won-jun Lee, Cheongju University; Dustin Odom, Mississippi State University, Meridian
This paper investigates the smartphone users’ perceptions and preferences toward mobile payment methods in Korea and U.S. U.S. mobile users have a willingness to pay more for a secure mobile payment transaction, even though Korean users have more experience in the mobile payment frequency.

A Comparison of Turnover in the Russian and US Hotel Industry

Gary A Dusek, Nova Southeastern University; Yuliya Yurova, Nova Southeastern University; Cynthia P Ruppel, Nova Southeastern University
Turnover research in transitioning economies is almost non-existent. This research explored job satisfaction, employee burnout, as well as managerial support and co-worker support as factors affecting employee turnover in the US and Russian hotel industries.
A proper understanding of what drives product complexity is not well established in literature. Examining not only what drives product complexity but clarifying what product complexity is, is important to create effective management.

Adopting Agile Project Management Practices – An Exploratory Case Study

Ganapathiraman Raghu Raman, University of Texas at Arlington
Organizations are transitioning from using the Project Management Body of Knowledge (PMBOK) practices to Agile Project Management (APM) practices. We conduct an exploratory case study to identify certain organization wide and team specific issues when companies adopt APM practices. We identify important lessons learned in team autonomy and training.

A Framework of Revenue Opportunity for Hotel Management Analytics – An Optimal Room Allocation Approach

Somnath Mukhopadhyay, UTEP; Subhashish Samaddar, Georgia State University; Satish Nargundkar, Georgia State University
A complete revenue opportunity framework is proposed, formulated and analyzed for hotel revenue analytics for controlling room inventories for hotels. We show analytical results and numerical illustrations. The future research will apply the model for generating controls for managing hotel room inventories to maximize revenue.

Agility – A Multidisciplinary Objective with Common Drivers and Strategies

Gene Fliedner, Oakland University; Jerry DeHondt, Oakland University
Agile research spans a variety of disciplines including manufacturing, engineering, software development, supply chain management, marketing, and project management. The purpose of this paper is to provide a multidisciplinary review of agile literature. The vast amount of research identifying agile drivers and strategies (enablers) underscores the importance of agility.

A Heuristic-Systematic Processing Model for Android Application Permission Messages

Arianna Schuler Scott, Virginia Tech; Tabitha L. James, Virginia Tech; Stephane Eric Collignon, Virginia Tech; Linda Wallace, Virginia Tech
It has become second nature to many users to allow third party applications to access personal information on their mobile phones, opening them up to the dissemination of private data without conscious consent. In this research we develop a model to illustrate how individuals evaluate Android permission messages from applications.
This paper analyzes and evaluates the educational, intellectual, and Research and Development (R&D) performance of Taiwan over a period of 30 years spanning from 1981 to 2010.
In the field of item analysis several measures of item difficulty exist. This study compares three such measures and investigated specific examination conditions under which the measures are or are not essentially intechangeable.
Supplier selection is an important strategic design decision in closed-loop supply chain systems. This research develops a multi-objective optimization model to select the best suppliers, production and refurbishing facilities, and to determine the optimal number of parts and products in a closed-loop supply chain network.

Analysis of NFL Quarterback Draft Outcome with NCAA Data

Ravi Behara, Florida Atlantic University; Preston J. Huang, Spanish River Community High School; C. Derrick Huang, Florida Atlantic University
In this paper we use quality management and market finance tools to evaluate the performance of quarterbacks during their NCAA careers and its implications for their professional success in the NFL. We use control charts and Bollinger Bands to develop methods to monitor and analyze overall QB performance.

Analytical Models for Open Innovation and Value Co-creation

Balaji Gopalan, University of Vaasa, Finland; Ramachandran Natarajan, College of Business, Tennessee Technological University
The objective of this paper is to provide an analytical framework for open innovation. The alternative business models companies use for pursuing innovation are discussed. The drivers for open innovation for select industries are identified. Industry-specific analytical models that relate these drivers to the intensity of open innovation are developed.
This paper analyzes the size of time buffer in lean operation based on Theory of Constraints. The main focus of operations system in TOC is the identification and management of constraints. The approaches in literature are very empirical. Queuing theory based methods are applied to calculate the time buffer.

An Analytic Approach to Kidney Allocation in Patients Undergoing a Liver Transplant

Ravi Behara, Florida Atlantic University; Vinaya Rao, University of Tennessee Health Science Center
The decision to allocate a kidney for transplantation to a patient undergoing a liver transplant in a dual-organ situation is a complex. This study develops a neural network based clinical decision support model to help identify the impact of conducting a simultaneous kidney-liver transplant (SKLT) or a kidney-after-liver transplant (KALT).

An Application of Time Delay Neural Network for Designing a Foreign Exchange Rate Predictive Model

Dinesh Sharma, University of Maryland Eastern Shore; Hari Sharma, Virginia State University; H. S. Hota, Guru Ghasi Das University (C.G.)
This research work intends to utilize a Time Delay Neural Network (TDNN) technique for predicting currency exchange rate. A data sets of five years of Chinese Yuan Renminbi/US dollar (CNY/USD) Indian Rupees/US dollar (INR/USD) and Japanese Yen /US Dollar (JPY/USD) are used as input to test the model.

An Empirical Analysis of the Effect of Behavioral Quality Management on the Relationship between Technical Quality Management and Firm Performance

Young Sik Cho, The University of Texas-Pan American; Joo Jung, The University of Texas-Pan American
This study aims to investigate the relationships between behavioral quality management (QM), technical QM, and firm performance. The study results represent that there is a full mediation effect of behavioral QM on the relationship between technical QM and firm performance. Implications were discussed in terms of the resource-based view.

An Empirical Study of RFID Adoption in Retail: Using Technology-Organization-Environment Framework

Mithu Bhattacharya, College of Business Administration, University of Detroit Mercy; Samuel Fosso Wamba, NEOMA School of Business
Based on the technology-organization-environment (TOE) framework, this research develops and propose to validate the research framework to examine the influence of twelve contextual factors under four broad categories (technological, organizational, environmental, and value-chain) on RFID adoption in retail.

An Enhancement to the Lagrangian Relaxation Heuristic for Weighted Sum of Squared Tardiness on Identical Parallel Machines

Jeffrey Schaller, Eastern Connecticut State University; Jorge Valente, Faculdade de Economia, Universidade do Porto
This paper considers a problem of sequencing jobs on identical parallel machines to minimize total weighted squared tardiness. An enhancement to a heuristic is presented and is tested. The results show that the enhanced heuristic finds better solutions with minimal additional processing time.

An Experimental Investigation of Outsourcing through Competition

Ehsan Elahi, University of Massachusetts Boston; Roger Blake, University of Massachusetts Boston
We consider with a supply chain model for outsourcing a commodity product in which a buyer allocates demand using one of three measures for service. We compare results from experiments run will all three measures with predictions from theory and find significant differences, for which we offer explanations.

An Incremental Associative Classification Approach for Big Data Analytics

Ching-Chin Chern, National Taiwan University; Hsin-Ting Chung, National Taiwan University; Shu-Yi Chen, Ming Chuang University
A heuristic incremental associative classification algorithm is proposed in this study to build a classifier by iterative steps, which adds some attributes to improve the accuracy of the classifier each time and can identify and prioritize the discriminative attributes to minimize the number of attributes for reducing the computing time.
This paper first examines the existing opportunities and challenges in cloud computing environment and then offers nine integrated steps for managers to consider before adopting this technology. If these steps are carefully analyzed they should increase the chances of success when deploying cloud computing into your organization.

An Integrated Model on Branded Apps Adoption: Brand Attachment, Brand Identification, and Consumption Value

Kuang-Wei Wen, University of Wisconsin-La Crosse; Yan Chen, Auburn University Montgomery; Kuo-Fang Peng, National Chinyi University of Technology
This study integrates consumer-brand relationship literature and the theory of consumption values and develops a research model to uncover important antecedents of use intentions of branded apps; it attempts to advance our understanding of branded app use behavior and sheds new light on the development and marketing of branded apps.
In an operations management course, undergraduate performance significantly differs between computer-managed homework and in-class testing by different formats. Undergraduates perform better on scaffolded than open or partially-open questions. Results also support homework as a value-added activity and have implications for computer-managed homework designers and instructors.
This study analyzes student performance between different teaching treatments of course material delivery in a graduate introduction to operations management course. Results reveal no significant differences in student performance for the three different teaching treatments. Implications for instructors and computer managed systems may exist.

Are Brent Oil and the S&P Useful Predictors of Gold Movement?

Mary E Malliaris, Loyola University Chicago
We develop a support vector machine model on a 24-year training horizon to forecast daily gold movement for the next 25 months. The results show that both oil and the S&P play an important part in forecasting gold’s direction tomorrow.

Are You Not Impressed? The Investigation of Organizational Citizenship Behavior and Corporate Philanthropy

Wonsuk Cha, The Universirty of Texas-Pan American; Jennifer Welbourne, The University of Texas-Pan American; Joo Jung, The University of Texas-Pan American
There is a positive relationship between OCB and corporate philanthropy by comparing targets of OCB, including OCB-O and OCB-I, to types of philanthropy, including business-related philanthropy and nonbusiness-related philanthropy. Besides, impression management influences employee engagement in philanthropy, and perceived organizational support moderates the relationship between OCB and corporate philanthropy.

A Roadmap for Healthcare: A Longitudinal Approach to Culture Change in a Turbulent Environment

Eleanor T Lawrence, Nova Southeastern University; Leslie Cauthen Tworoger, Nova Southeastern University; Cynthia P Ruppel, Nova Southeastern University
This longitudinal action research case study of a hospital involved in systemic change over twelve years demonstrates how management was able to successfully implement a team strategy to achieve a radical culture change. These initiatives institutionalized team based leadership and a culture of knowledge sharing and team based process improvement.
This paper presents a graphical discrete-event simulation (DES) model for the planning and operation of snow and ice removal in urban areas. The modeling is developed using a new version of stochastic Petri nets (SPN) called Abridged Petri Nets (APN).

A Study of Mobile Commerce Trends

Grant Nicolet, University of Wisconsin-Eau Claire; Ruidong Zhang, University of wisconsin – eau claire
This study analyzes the data related to m-commerce in the last 5 years. This study concludes that as more consumers turn to their mobile devices for online shopping, retailers are obligated to make their products easily accessible on these mobile platforms.

Audit Fees and National Culture

Prity Patel, TAMIU
I examine the association between audit fees and Hofstede’s measures of national culture. I find that power distance and individualism has a positive association with the audit fee, and uncertainty avoidance has a negative association. These results are based on a sample consisting of 16,077 firm-years from 19 countries.
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Big Data Analytics and Data Science Undergraduate Degree Programs

Cheryl Aasheim, Georgia Southern University; Susan R. Williams, Georgia Southern University; Paige S Rutner, Georgia Southern University; Adrian L Gardiner, Georgia Southern University
With a demand for employees who are skilled in big data and analytics, some universities have started to offer programs in analytics and data science. This paper reviews these programs. Results indicate that analytics programs are associated with business schools, while data science programs are associated with computer science units.

Borderline Privacy: Self-Disclosure by Boundary Regulation

Vanessa Durner, University of Houston; Norm Johnson, Bauer College of Business, University of Houston
This study investigates what drives individuals to disclose personal information on Facebook. We reconceptualize self-disclosure as the outcome of boundary regulation, involving emotional, social, and technological elements. The results of a laboratory experiment provide support for disclosure anxiety, perceived disclosure norm, and boundary level access as influences on self-disclosure.
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Case Study on the Tax Ramifications of S Corporation Shareholder Termination or Change of Ownership Interest

Elizabeth Conner, University of Colorado at Denver; Doug Laufer, Metropolitan State University of Denver
The purpose of this paper is to discuss the variation in tax effects that can occur when a shareholder of an S-corporation terminates or changes ownership interest. A case study used in an tax course will be presented. The case is intended to enhance student’s thinking skills and technical competencies.

CEO Characteristics and Corporate Turnaround Performance under Environmental Stability/Turbulence

Michael Abebe, The University of Texas-Pan American; Phyu Phyu Aung Myint, University of Texas – Pan American
This study focuses on the relationship between CEO characteristics and turnaround performance under environmental stability/turbulence. We found that turnaround performance is negatively related to CEO tenure and has a positive association with output-based functional backgrounds.

Cloud Computing in Humanitarian Organizations

Dara Gale Schniederjans, University of Rhode Island; Koray Ozpolat, University of Rhode Island; Yuwen Chen, University of Rhode Island
We present research examining how cloud computing enhances collaboration and ultimately agility in humanitarian organizations. We use both case study and survey analysis to examine the impact of cloud computing on humanitarian organizations.

Cognitive Processes Involved in Knowledge Generation, Transfer and Adoption

Sandra Gutierrez-Wirsching, Texas A&M International University
This paper proposes a comprehensive framework that aims at explaining how knowledge originates, is transmitted, what facilitates the adoption of this new knowledge, as well as the barriers to the same one. Special attention is given to cognitive processes.

Comparison of Data Distortion Algorithms for Privacy Preserved Churn Prediction

Shuting Xu, Georgia Gwinnett College; Shuhua Lai, Georgia Gwinnett College; Manying Qiu, Virginia State University
In this paper, we use data distortion algorithms to protect customers’ privacy in churn prediction. we compare the performance of data distortion algorithms incorporating into a variety of churn prediction methods, and provide suggestions on choosing data distortion algorithms based on security needs.

Concern for Health Information Privacy and Reactions to Protect Health Information Privacy in EMR Context

Hsin-Ginn Hwang, Department of Information Management, National Chiao-Tung University, Taiwan; Hui-Ting Lin, Department of Information Management, National Chiao-Tung University, Taiwan; Ju-Ling Hsiao, Department of Hospital and Health Care Administration, Chia Nan University of Pharmacy & Science; Kuang-Ming Kuo, Department of Healthcare Administration, I-Shou University; Hui-Chuan Chang, YUAN’S GENERAL HOSPITAL
The study is to investigate how individuals’ concern for health information privacy invoke the patient’s privacy protective action in EMR exchange context based on the power-responsibility equilibrium perspective and privacy ecosystem concept.

Confirming Student Understanding in a Project Management Course

Gary Hackbarth, Valdosta State University
Lesson learned reports are valuable industry tools needed to capture the essence of skills and techniques to be repeated or avoided in the future. A qualitative analysis of student reports suggests that students internalize important concepts and begin the process of integrating concepts needed to strengthen their critical thinking skills.
We coordinate a three-level supply chain through using both the service level contract and profit sharing contract. We find the supply chain’s profit can be enhanced by using the two contracts individually or simultaneously. Stakeholders’ incentive to use profit sharing contract depends on various service levels and implications are provided.

Country Environments and E-Commerce Adoption: A Cross-Country Analysis

Mohammad I Merhi, Indiana University South Bend; Punit Ahluwalia, University of Texas Pan American
This paper develops and empirically tests a comprehensive model of country level e-commerce adoption. Research on e-commerce adoption at the country level has been confined to small sample sizes. This paper overcomes this limitation by using data from a larger sample of countries. The hypotheses are confirmed using PLS analytical procedures.

Critical Thinking Approaches to Teaching Project Management: The Library of Tools

Susan Amundson Misterek, Metropolitan State University; Jayant Saraph, Metropolitan State University
This paper describes a case study of an assignment in a university graduate project management (PM) class of semester duration of seventeen students. The assignment, called “Library of Tools,” gave students a free hand to critically analyze PM tools and templates that they found using Internet resources.

CRM Maturity and Its Impact on B2B Customer Satisfaction: An Empirical Study

Gizem Arici, Oliver Wyman; Tarikere T Niranjan, Indian Institute of Technology Bombay
This paper develops the ‘CRM maturity’ construct and uses an in-depth case study of five German and Swedish branches of a leading building technologies firm to examine how the construct impacts B2B customer satisfaction. We identify the dimensions of CRM maturity that have the greatest impact on customer satisfaction.

Cross Evaluation Based on Financial-Ratios: The Case of Chinese Ports

Jose H Ablanedo-Rosas, University of Texas at El Paso; Elías Olivares Benítez, Universidad Popular Autónoma del Estado de Puebla; Faruk Arslan, The University of Texas at El Paso; Gerardo Ablanedo Rosas, Benemerita Universidad Autonoma de Puebla
This paper presents a variant of cross-efficiency evaluation based on financial ratios. This approach alleviates the weakness of traditional DEA models for ranking efficient DMUs, and the multiple optimal solutions when finding weights associated to each DMU. The results prove the usefulness and applicability of the model.

Cyber Espionage

Jian Hua, University of the District of Columbia; Sanjay Bapna, Morgan State University; Yan Chen, Auburn University Montgomery
Cyber espionage is a growing concern since the trade secrets of an organization can be stolen digitally. This research combines economic theory, deterrence theory, and cyber security to explore the economic impact of cyber espionage. This research helps academics and practitioners understand the important parameters and impacts of cyber espionage.
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Decision Tree Analysis for Selection of Factors in DEA: An Application to Banks in India

Ravi K. Jain, IBS Business school, IFHE University; Ramachandran Natarajan, College of Business, Tennessee Technological University; Amlan Ghosh, IBS Hyderabad
The paper analyses the efficiency scores of 57 public, private and foreign banks in India from eleven different variable returns to scale DEA models. The results of the Decision Tree analysis indicate that two out of the eleven models are the most appropriate to measure the efficiency of the banks.

Defining and Predicting Disruptive Innovations

Delmer Nagy, Tarleton State University; Joseph H. Schuessler, Tarleton State University
How can managers determine if a new technology can disrupt an industry or their organization? This paper proposes to refine the definition of a disruptive innovation and help provide managers a quick heuristic or guideline to better determine if an innovation could be disruptive to an industry or their organization.

Delays in Projects: A Game Theoretic Study

Milind Shrikant Padalkar, Indian nstitute of Management, Kozhikode; Saji Gopinath, Indian Institute of Management Kozhikode
Project delays are common. Role of human behavior in causing delays has not received systematic attention. In this paper we use game-theoretic framework to model human behavior as endogenous and show that delay-causing actions can have rational origins. We identify tractable variables influencing such behaviors in project situations.
This research has as a goal to investigate how demographic characteristics may impact the sustainability of the continuous improvement process in selected companies. The results were obtained from the analysis of a self-administered questionnaire to 150 employees in five companies from different industrial sectors and two different countries.

Design of Resilient Disaster Relief Logistics Network Under the Risk of Disruptions

Jae-Dong Hong, South Carolina State University; Ki-Young Jeong, University of Houston Clear Lake; Yuanchang Xie, University of Massachusetts Lowell
This paper considers the design of resilient disaster relief logistics network (RDRLN) under the risk of disruptions. An RDRLN design problem consists of finding the optimal emergency response facility (ERF) location and allocation scheme among ERFs, where all ERFs are under the risk of disruptions.
Using Latent Semantic Analysis, we analyze online customer reviews toward hotels. We find the determinants of customer satisfaction and dissatisfaction are different and not equally important among the various demographic groups of customers, including families with older / younger children, mature couples, groups of friends, solo travelers, and young couples.
Credit scoring data contain discrete and continuous variables used for building models to differentiate between good and bad credit risks. We propose the introduction of interaction terms between the continuous variables to improve the neural network predictive accuracy and to simplify the classification rules extracted from the networks.

Developing Innovative Thinkers: The Windows 8 App Experience

Janet Bailey, University of Arkansas at Little Rock; Bradley K Jensen, Microsoft
This paper reports the results of an ongoing pedagogical process and evaluations being conducted to determine if requiring students to code and get apps accepted into the Windows 8 Store would help develop innovative thinkers. Student participants were primarily non-traditional and none had any prior coding experience.

Development of Strategic and Tactical Information Systems Solutions for E-Hotel Business

Collen Clare, University of West Florida; June Wei,University of West Florida; June Lu, University of Houston-Victoria
This paper first developed an electronic hotel strategic model. Second, a set of electronic business tactical solutions were derived based on the strategic model. Third, data were collected in the top six companies in the hotel industry to analyze implementation patterns. The results help to increase the hotel business value.

Differentiating Factors and Impact of Firms’ Social Media Site Activities: A Benchmark Study

Jeen-Su Lim, The University of Toledo; Phuoc Pham, The University of Toledo; John H Heinrichs, Wayne State University
For Fortune 500 firms to successfully participate in the interactive dialog and engage with customers, they must employ an effective social media marketing strategy. This study develops regression models to assess the impact of various social media activity metrics on brand equity and the firm’s financial performance.

Disasters: Impact on Area Emergency Service Resources

Monique French Dooley, University of Colorado Colorado Springs; Ying Fan, University of Colorado Colorado Springs; Gary L Stading, University of Houston – Downtown
During disaster response, emergency services in and near the disaster are strained. Better understanding of how area emergency services are affected by disaster can enhance preparation for when disaster strikes. Incident-related variables in a local fire district are studied before, during, and after major area incidents using archival data.
We examine the role of productivity in the relationship between Corporate Social Responsibility (CSR) and financial performance and build a case that CSR operates through its influence on productivity. Hypotheses are tested on a sample of Fortune 500 firms. Findings reveal that productivity fully mediates the CSR/financial performance relationship

Does Deviant Work Behavior Pass on to Employees?

Yuanqing Li, The University of Texas-Pan American; Azadeh Zamanian, The University of Texas-Pan American; Xi Yang, University of Texas-pan American
Employing Social cognitive theory, Organizational socialization and Social exchange theory, we propose that supervisor or employee’s workplace deviance which may destroy the organizational ethical climate and norms will pass on to their coworker’s deviant work behaviors. We further propose that different types of deviant work behaviors will spread differently.
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Economic Uncertainty and Product Line Design

Muge Yayla-Kullu, RPI Lally School of Mgmt.; Jennifer Ryan, RPI; Jayashankar Swaminathan, University of North Carolina at Chapel Hill
We study the effects of uncertainty in consumer spending due to economic volatility on the product line decisions of a firm with limited resources. We consider a firm that offers products with differing qualities, unit production costs, and resource consumption rates. In addition, consumers are heterogeneous in their purchasing behavior.

Effect of Supply Chain Cultural Orientation on Product Quality: Mediating Roles of Goal and Communication

Qingyu Zhang, Shenzhen University; Mei Cao, University of Wisconsin – Superior
The objective of the study is to explore the mediating roles of goal congruence and collaborative communications in the relationship between long-term oriented culture and product quality in a supply chain. Data was collected via a Web survey of US manufacturers. Structural equation modeling was used to analyze the data.

Effect on Order Fulfillment Performance of Information Type Used to Plan Inventory

Divesh Ojha, University of North Texas; Funda Sahin, University of Houston; V Sridharan, Clemson University
This paper studies the effect of information sharing and the type of information used for inventory planning on Order fulfillment performance (OFP) in supply chains using a simulation model. The results suggest that when information is not shared OFP is substantially affected by the type of information used for planning inventory.

Effects of Competence and Arousal on Psychic Payoffs: Are They Independent?

Michael James Petersen, North Dakota State University; Casey Rowe, Purdue University
Do both arousal and competence affect psychic payoffs? Are the effects independent or interactive? We determine that both do affect psychic payoffs and that the effects are independent of each other. We conclude that emotional arousal is an important omitted variable in many competence models that powerfully affects psychic payoffs.

Effects of Different Service Dimensions on Airline Quality Rankings

Praowpan Tansitpong, Mahidol University International College; Muge Yayla-Kullu, RPI Lally School of Mgmt.
We study how airline quality rankings are affected by airlines’ performance on different service dimensions. We investigate both economy and business classes and their impact on overall rankings. We find that fast response to customer requests, high cabin presence, good quality in-flight products, and well-designed check-in operations are significant dimensions.

Effects of Healthcare Information Technology on Hospital Performance

Neset Hikmet, University of South Carolina; Benjamin Schooley, University of South Carolina; Anol Bhattacherjee, University of South Florida
This study examined the relationship between healthcare information technology (HIT) portfolio investments and operational performance of hospitals. We explore relationships across clinical, administrative, strategic, and infrastructure investments. We found significant positive relationships between clinical and infrastructure HIT and hospital performance, while controlling for hospital size, ownership structure, and hospital affiliation.

Effects of Price Postponement, Production Postponement and Product Flexibility on Capacity Planning

Samir Barman, University of Oklahoma; Dipnkar Bose, XLRI, Jamshedpur, India; Ashis Kumar Chatterjee, Indian Institute of Management, Calcutta
We examine the effects of price and production postponement on the choice between a dedicated and a product-flexible plant. Using an additive demand uncertainty, we develop an expected profit maximization model similar to a two-stage stochastic program.

Employee Cynicism and Locus of Control Impact on the Job Attitude:A Mediation and Moderated Verification

Hsu-yao Chen, NCKU; Shuang-shii Chuang, Taiwan National Cheng Kung University
The study is to discuss the influence of organizational justice for employees cynicism and job attitude. Furthermore, it discuss if the locus of control will affect the job attitude. Verification by the moderated SEM, it is observed that reciprocals between organizational justice with locus of control show significantly positive influence.

Enhancing Financial Performance with Supply Chain Information Integration: Evidence from Demand-Driven Manufacturers

Qiannong Gu, Ball State University; Thawatchai Jitpaiboon, Ball State University
Information integration strengthens the relationship between manufacturing firms and other supply chain members. We explore the effects of internal and external information integration on the relationships between manufacturers and their customers and suppliers. The effects of improved customer and supplier relationship on the financial performance of manufacturers are examined too.

Enterprise Software Solutions: How Do Steering Committees Steer?

Kris A Murphy, Case Western Reserve University; Richard Boland, Case Western Reserve University
Despite years of practice and significant cost, companies seldom realize the full benefit of an enterprise system. Steering committees can drive success in deploying enterprise systems through a multileveled, interrelated grouping of foundational, structural and action based factors that collectively validate the information processing view of organizations.

Evaluation Criteria for Selecting BYOD Platform in an Organization

Chukwudinma Sarah Odilinye, Concordia University College of Alberta; Sergey Butakov, Concordia University College of Alberta; Fatemeh Kazemeyni, Concordia University College of Alberta
This paper proposes a set of guidelines for selecting and evaluating what BYOD platform is best suited for an organization, considering information security risks such as malware propagation, theft and loss of devices, unauthorized access, data leakage etc.

Examining Third-Party Logistics Relationships: A Bilateral Survey Approach

Hao Su, Texas Tech University; Qing Cao, Texas Tech University
Drawing on resource dependence theory, we plan to conduct a bilateral survey to examine the effect of dependence on 3PL relationships and explore the different perceptions on logistics outsourcing relationships between 3PL providers and users in this study.

Exploring Leadership in Services: A Social Network Analysis of NFL Coaches

Ravi Behara, Florida Atlantic University; Preston J. Huang, Spanish River Community High School; C. Derrick Huang, Florida Atlantic University
This study examines coaching leadership in the National Football League from a social network perspective. We find the network resembles a preferential-attachment network and that the eigenvector centrality is a useful measure to identify influential coaches. We further explore the networks of successful coaches and identify different “schools” of coaching.

Exploring Physician Performance from Electronic Health Record Use: Social Capital and Agency Effects

David D. Dobrzykowski, Rutgers University; Monideepa Tarafdar, Lancaster University, Lancaster, United Kingdom
Outcomes from EHR use have been mixed perhaps due to the high levels of interdependence in healthcare delivery processes, and independence of physicians. Social capital and agency theories are tested using two data sets from 302 hospitals to explain how the use of EHR might be associated with improved physician performance.

Exploring the Interplay and Reinforcing Nature of Sociological and Structural Resistors to Relational Advantage: A Systems Dynamic Model

Stanley E. Fawcett, Weber State University; Amydee Mackley Fawcett, Weber State University; Scott Webb, Brigham Young University
Executing appropriate relational strategies is extremely difficult. Few firms successfully employ cooperative strategies to co-create value. Our findings indicate that sociological and structural resistors undermine collaborative behaviour by obscuring the true sources of resistance, exacerbating a sense of vulnerability to non-cooperative behaviour, and inhibiting the development of essential relational skills.
This paper, exploring the “present moment’s” impact on teaching effectiveness and student learning, discusses principles (get present, make contact, and challenge participation) that when used effectively enable a classroom to become a place where student learning occurs. The paper presents preliminary findings from a pilot study.

Exploring the SERVQUAL Dimensions in Healthcare: A Text Mining Approach

Eduardo David Villacis Calderon, Virginia Tech; Tabitha L. James, Virginia Tech; Deborah Cook, Virginia Tech; Kellie B Keeling, University of Denver
SERVQUAL is a popular model used to examine customers’ perceptions of service quality. We text mine a website that allows users to leave comments regarding their experience with physicians. Applying analytical methods to the text generated by users on the site, we explore the dimensions defined by the SERVQUAL model.

Exploring Tornado Prediction with Neural Modeling of Radar-Indicated Storm Features

Trevor White, Virginia Tech; Tabitha L. James, Virginia Tech; Deborah Cook, Virginia Tech
Prediction of tornadogenesis is one of the great problems in meteorology. In this research, we write custom software to mine storm structure variables detected by the Mesocyclone Detection Algorithm (MDA) at the radar stations. Neural modeling in JMP is then used to perform an exploratory analysis of this data.
This paper extends the research on information sharing by exploring two antecedents and one moderator with an attempt to explore what contributes to information sharing. Drawing on multiple theories, this proposes hypotheses on the relationships between IT infrastructure, governance, information security policy, and information sharing.

Exponentially Derived Antithetic Random Numbers

Dennis Ridley, Florida A&M University; Pierre Ngnepieba, Department of Mathematics, Florida A&M University
Serial correlation in pseudo random numbers that are used in Monte Carlo simulations can create hidden errors in the response variable. Consideration is given to antithetic exponential random numbers created by power transformation of uniformly distributed random numbers for the purpose of reducing bias and variance in the response variable.
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Factors that Affect Lean Production Practices Implementation in Manufacturing Cells

Giuliano Almeida Marodin, Ohio State University; Guilherme Luz Tortorella, Federal University of Rio Grande do Sul; Tarcísio Abreu Saurin, Federal University of Rio Grande do Sul; André Seidel, Federal University of Rio Grande do Sul
Factors influencing the implementation of Lean Production in the company are widely studied; however, the literature does not present the most relevant factors from the perspective of individual parts of the manufacturing system, such as Manufacturing cells. Four case studies were conducted to identify and understand those factors.

Final Purchase and Trade-In Decisions in Response to a Component Phase-Out Announcement

Dwayne Cole, University of Central Florida; Burak Kazaz, Syracuse University; Scott Webster, Arizona State University
We investigate a problem faced by a manufacturer of a product that is no longer manufactured but is still under warranty. A supplier announces that a component of the product will be phased out. We analyze and compare policies that use trade-in programs to supplement the final order quantity.

Financial Implications of JIT Logistics and Defect Bullwhip Effect

Kuo-Ting Hung, Suffolk University; Jin Li, North Dakota State University; Chanchai Tangpong, North Dakota State University
We examined the financial implications on supply chain performance while considering random production process failures and imperfect inspection process in a simple supply chain where defective products from a supplier may propagate and affect the production process of its downstream customers randomly.

Five Principles for MOOC Development: With an Illustrated Case Study

John R Drake, East Carolina University; Elaine Seeman, East Carolina University; Margaret T O’Hara, UNC General Administration
To design an effective MOOC, instructors need to integrate both pedagogical and information systems theory. In this paper, we identify five principles for designing MOOCs that result from these foundations. We then illustrate how these principles were used in a collaborative grant for a MOOC in economic development.

Fuzzy Goal Programming and Decision Theoretic Approach to Sugarcane Nutrient Management

Rabin Jana, Indian Institute of Social Welfare Business Management, Kolkata, India; Dinesh Sharma, University of Maryland Eastern Shore; Daniel Okunbor, Fayetteville State University
In this paper, we present a nutrient management model for maximizing sugarcane yield in India by determining the optimum fertilizer combination. We propose a technique that combines fuzzy goal programming and decision theory for solving a multi-objective model based on selecting the fertilizer combinations subject to fertilizer expenditures.
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Gamification in Higher Education: a Longitudinal Examination of Student Attitudes

Paul J.A. Van Vliet, University of Nebraska at Omaha
This paper describes the redesign of an introductory information systems course using game mechanics to enhance student engagement. A post-course survey showed which game-based elements in the course were most successful and uncovered distinctions among those students who major in an Information Technology-related field and those who do not.
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Healthcare Quality: A Longitudinal Analysis of US Community Hospitals

Aber Elsaleiby, University of Toledo; P. S. Sundararaghavan, University of Toledo
Despite the plenty of research conducted in healthcare quality, there is a scarcity of research that empirically studies how quality dimensions are related and how improving one quality dimension might affect other dimensions. We use US community hospitals data over an extended period of 17 years to answer these questions.

Heuristic and Mathematical Modeling Approaches to the Aircraft Boarding Problem

Ching-Chung Kuo, University of North Texas; Mohammed Alkhars, University of North Texas
This paper aims to survey the aircraft boarding strategies currently adopted by major airlines in the United States. Each of these heuristic procedures is explained and graphically illustrated. We also present a zero-one linear program for finding the optimal grouping of passengers to load an aircraft.

How Does Family Firm Specific Top Management Team Diversity Affect CSR

Omer Yazici, Jackson State University; Hyonsong Chong, Jackson State University; Douglas McWilliams, Jackson State University
This paper examines the relationship between top management team characteristics and Corporate Social Responsibility (CSR) performance of family businesses. Focusing on three diversity characteristics study results revealed that, while corporate governance related CSR issues are less prominent in family businesses, employee and environment related CSR issues are more outstanding.

How do Firms Benefit From Participating in Value Network: Network Structure, Network Transparency and Firm Performance?

Chaoqun Deng, Rensselaer Polytechnic Institute; T. Ravichandran, Rensselaer Polytechnic Institute
We present research examining how firms benefit from participating in value network. We empirically test our model using data gathered from a survey of 168 large companies in 2009. PLS-SEM is applied to examine the main effects while Sobel test is used to test the mediation effects in this model.

How Information Technology Influences Environmental Performance: Empirical Evidence from China

Yi Wang, Shantou University; Yang Chen, Southwestern University of Finance and Economics; Jose Benitez-Amado, University of Granada
Information technology (IT) can be the problem and solution for environmental sustainability. While IT is a source of contamination during manufacturing, IT also presents opportunities for firms to increasing their efficiency of resource use. We explore the role of IT as a solution for environmental management and sustainability in China.

How Information Technology Influences Exploration and Exploitation of Business Opportunities

Jose Benitez-Amado, University of Granada; F. Javier Llorens-Montes, University of Granada
We examine how information technology (IT) influences exploration and exploitation of opportunities. We uncover that IT infrastructure provides the foundation to build an innovation culture, and the flexibility to sense and explore opportunities; and IT-enabled flexibility helps firms to develop the operational proficiency to exploit opportunities and increase their performance.

How to Make an Attractive Video? An Empirical Analysis of Crowdfunding Projects in Kickstarter

Yuanqing Li, The University of Texas-Pan American; Azadeh Zamanian, The University of Texas-Pan American; Bohan Fan, The University of Texas-Pan American
We conduct an exploratory study to examine what entrepreneurs should include in crowdfunding video. Using 150 kickstarter.com projects as our sample, we find picture and music in the video have a positive effect on the attractiveness of the project. Findings also indicate that male speaker receives more attention than female.
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ICT in HealthCare: The E-health Country Prism Model

Manal Yunis, The University of Texas-Pan American; Javier Flores, University of Texas – Pan American; Kai Koong, The University of Texas-Pan American
Evolutions in information and communications technologies (ICT) have remarkably contributed to momentous advancements in the way healthcare practices are managed and delivered. This paper highlights eHealth contribution at the country level in bringing about better healthcare outcomes in terms of quality, access, and efficiency.

Impact of Mobile Technology on Individual Performance and Group Cohesion

Robert Charles Schanke, Trident University; Wendy Wang, Trident University
Most research on mobile technology has been conducted in the context of telecommuting, with little research on the impact of mobile technologies on co-located groups. This study investigates the effect of mobile technology in co-located groups, resulting in a better understanding of its impact on individual performance and group cohesion.

Impact of National Culture on Services Design and Delivery in a Segmented Market

Muge Yayla-Kullu, RPI Lally School of Mgmt.; Praowpan Tansitpong, Mahidol University International College; Adelina Gnanlet, California State University Fullerton; Chris McDermott, Rensselaer Polytechnic Institute; Jeffrey F. Durgee, RPI Lally School of Mgmt.
Employee behaviors are often a function of the culture in which they are born and raised. In this paper, we develop the theory on the impact of a nation’s culture on firms’ service quality outcomes through employee behavior. We also examine how these relationships change in different market segments.

Impact of Product and Provider Quality on Overall Quality in the Cell Phone Industry

Rebecca Scott, University of North Texas; Xianghui Peng, University of North Texas; Victor Prybutok, University of North Texas
We examine the effect of cell phone product quality and cell phone provider quality on overall quality. A survey was conducted to perform factor analysis and Partial Least Squares Structural Equation Modeling. The results show that organizations will benefit from customizing quality efforts on both product and provider service factors.

Impact of Reserve Price and Bidder Entry Certainty on Optimal Design of Discrete Dutch Auction with Limited Running Time

Zhen Li, Middle Tennessee State University; Jinfeng Yue, Middle Tennessee State University; Yuntao Guo, Northwestern Polytechnical University
This paper focuses on the optimal Dutch auction design with discrete bid levels and the objective is to maximize the auctioneer’s expected revenue per unit of time. We study whether the optimal design depends on the uncertainty about the number of bidders and a reserve price.

Impact of the E-Retailer Reputation on the E-Purchase Process

Jeen-Su Lim, The University of Toledo; John H Heinrichs, Wayne State University; Kee-Sook Lim, The University of Toledo
This study investigates the role of e-retailer reputation in the e-purchase process by developing and empirically testing a conceptual model that depicts the relationships among e-retailer reputation, transaction risk, information risk, satisfaction, and purchase intention. The moderating effects of product type and type of e-retailer on these relationships are tested.

Incorporating Social Media Curricula in B-School Courses

Seth J Powless, The University of Toledo; Terribeth Gordon Moore, The University of Toledo; Yuan Wang, The University of Toledo
This article examines the value of social media curricula in undergraduate business-school courses. To provide context, literature and empirical support addressing social media in academe is reviewed. Specific examples of social media curricula are discussed. Evidence of the value of social media curricula among students and faculty is also addressed.

Individual Health Insurance Coverage and Utilization Before and After the Patient Protection and Affordable Care Act

Theresa Jefferson, Loyola University Maryland; Gloria Phillips-Wren, Loyola University Maryland; Phoebe Sharkey, Loyola University Maryland
The overall objective of this research is to perform an analysis of healthcare utilization both before and after government mandated healthcare reform under the Patient Protection and Affordable Care Act (PPACA) in states with state-based exchanges compared to those with federal exchanges.
Drawing upon the social exchange theory, we developed a model in which the inhibitors and drives of m-commerce adoption are examined. If our findings (in processing) confirm our model, we expect that users’ perceived value added, usefulness, and security and privacy concerns impact their intention to conduct m-commerce.

Integrating Knowledge in Buyer-Supplier Relationships: Empirical Evidence on Key Outcomes and Antecedents

Elena Revilla, IE Business School; Desirée Knoppen, EADA Business School
Drawing from the Resource Based View, this study examines how buyer-supplier relationships can achieve high levels of performance by building a dynamic knowledge integration capability. Furthermore, this study investigates how strategic supply management and trust shape knowledge integration.

Integrating X-ray Scanning Technologies with Intelligent Transportation Systems for the Maritime Security

Hokey Min, Bowling Green State Universoty; Yong-Kon Lim, MOERI; Jong-Won Park, MOERI
The use of X-ray scanning technology for cargo inspection has been on the rise. This paper is one of the first to combine X-ray scanning technology with ITS for cargo inspection procedures and gauges its usefulness for enhancing maritime security in global supply chain operations.

Investigating the Impacts of Frontline Employees’ Behaviors on Customers’ Behaviors

Azadeh Zamanian, The University of Texas-Pan American; Yuanqing Li, The University of Texas-Pan American
Derived from social exchange theory and leader-member exchange relationship, this paper takes a new approach to the relationship between employees and customers which is called Employee-Customer Exchange relationship (ECX) based on the impacts of employee’s organizational citizenship behavior and deviant behavior on customer’s value co-creation behavior.
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Leading to Live: How Situation Awareness and Perceived Control Affect the Outcomes of “Near Death” Encounters

Deirdre Painter Dixon, Case Western Reserve University; Richard Boland, Case Western Reserve University; Sheri Perelli, Case Western Reserve University; Michael Weeks, University of Tampa; James Gaskin, BYU
For teams faced with death, the accepted positive effects of training and experience may be insufficient to ensure survival and meet mission goals. Survey responses of 494 military leaders recalling near death encounters reveal situation awareness and perceived control may trump training and experience in effecting positive outcomes.

Lean Tools in a Job Shop

Daniela Todorova, Eastern Michigan University; John Dugger, Eastern Michigan University; David D. Dobrzykowski, Rutgers University
While lean is thought to benefit performance, effective implementation is challenging perhaps owing to firm idiosyncrasies. It may be possible to identify specific lean tools that improve lean implementation. This cross-sectional empirical study investigates the applicability of few lean tools in a job shop manufacturing setting.

Linear Regression Models for Predicting Organizational Performance Based on Procurement Functional Attributes

Steven P Coy, University of Houston-Downtown; Jeff Adams, University of Houston – Downtown; Faiza Khoja, University of Houston-Downtown; Ralph G Kauffman, University of Houston-Downtown
This paper uses a recently proposed purchasing maturity model for small or medium sized enterprises (SMEs) to determine if the purchasing development level reached by SMEs influences organizational performance. Two regression models are proposed to explore the purchasing development-performance relationship of SMEs to identify the key factors underpinning this relationship.

Linking Organizational Learning to Accounting Innovations and Change

Seleshi Sisaye, Duquesne University; Jacob G. Birnberg, University of Pittsburgh
This paper approaches innovations as an organizational learning and change processes. Learning is related to adoption-diffusion analysis in sociology, which studies how innovations are disseminated within organizations and divisions. The paper suggests these two innovations stages help us understand the management accounting innovations processes in organizations.
This paper proposes a conceptual model that explains MNEs subsidiaries’ CSR engagement. Extending the awareness-motivation-capability framework, the current paper develops a tri-dimensional model which incorporates constructs of local connectedness, local responsiveness, and subsidiary resources to explain why and how MNE subsidiaries formulate and implement their CSR strategies and practices.
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Managing Stochastic Inventory Systems with Scarce Resources

David Chen, University of Minnesota; Rowan Wang, University of Minnesota; Saif Benjaafar, Singapore University of Technology and Design
We consider the problem of managing production in a production-inventory system where a firm is subject to an allowance on either the amount of input it can use or the amount of output it can produce over a specified compliance period. We characterize the optimal policy and draw several managerial insights.

Measuring Patient Care Quality

Subhajit Chakraborty, The University of Texas-Pan American; Hale Kaynak, The University of Texas Pan-American
The objective of this research is to offer a comprehensive measure of patient care quality which captures all the different dimensions of the healthcare services that patients receive. The proposed dimensions will be empirically validated using an online survey and structural equation modeling and can guide future healthcare research.

Measuring the Consumer-Based Brand Equity for Fast Fashion Brands

Jin Su, Indiana University of Pennsylvania
This study aims to empirically examine the application of a consumer-based brand equity model in the fast fashion market. The findings conclude that brand loyalty, perceived value, and organizational associations are influential dimensions of brand equity, directly and positively impacting overall brand equity.

Mediated Power in the Buyer-Supplier Relationship: Adding Theoretical Precision

Sangho Chae, Arizona State University; Thomas Choi, Arizona State University; Daesik Hur, Yonsei University
Known collectively as mediated power, reward and coercive powers have often been portrayed as a single construct. We argue in this study that reward and coercive powers should be considered as separate constructs. Empirical evidence offers the contrasting aspects of the reward versus coercive power exercised by the buyer.

MEGlobal: A Case for Culture

John Hayes, Gulf University for Science & Technology
When Petrochemical Industries (PIC) of Kuwait and Dow Chemical (Dow) of the USA created MEGlobal, a joint venture, almost overnight, MEGlobal ranked second in the global EG market. This paper explores how the company developed its unique culture, which paved the way to the creation of an immensely successful JV.

Minimax cth Percentile of Makespan in Parallel Machine Scheduling Problem

P.S. Sundararaghavan, The University of Toledo; Vikas Agrawal, Jacksonville University; Yue Zhang, The University of Toledo; Andrew Casabianca, The University of Toledo
Given n independent jobs with stochastic processing time and m machines, and a specific c, the problem is to find the schedule that minimizes the maximum of (the total processing time of all jobs scheduled in any machine + Z(c) * s.d. of processing times in that machine).

Municipal Market Risk in Light of Regulatory Reform

Candice Vander Weerdt, Kent State University
How does regulatory reform affect financial markets? Given the circumstances of the Great Recession and liquidity shock of 2007-2008, the U.S. has embarked upon the heaviest financial reform period since the Great Depression. We empirically test the efficacy of regulation as a function of risk in the municipal market.
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One-Way Car Sharing: Antecedents, Inventory Management and Vehicle Utilization Concepts of a New Paradigm

Sarah E Schafer, University of Toledo; Stephen K. Callaway, University of Toledo; Yue Zhang, The University of Toledo
A new automobile use paradigm for one-way car sharing is conceptualized and potential value proposition is presented. A literature review is conducted for antecedents of successful car-sharing systems, secondary data is collected and a geographic information system application is developed for travel demand and trip assignment analysis in phase II.

Optimal Service Capacity Allocation and Pricing under Uniformly Distributed Uncertain Demand

Hongkai Zhang, East Central University; Hani I Mesak, Louisiana Tech University; Jiehui Ma, University of Wisconsin-Whitewater
A mathematical program is developed and analytically solved in this paper for the problem of optimally allocating and pricing service capacity in a monopolistic market by a service provider under uncertain demand following a uniform probability distribution.

Optimal Time-Based Server Sharing Decisions in Field Services

Sal Agnihothri, Binghamton University, SUNY; suman niranjan, Savannah State University
We consider a field service system with equipment located in a geographic area. The area is divided into two territories, each with a single server who provides onsite service.The objective of this paper is to investigate the conditions for server sharing between the two service territories.

Organizational Downsizing: Strategic Choice of Founder CEOs versus Non-Founder CEOs

Azadeh Zamanian, The University of Texas-Pan American; Yuanqing Li, The University of Texas-Pan American
This study investigates the strategic choice of founder CEOs and non-founder CEOs as organizations’ decision makers in implementing the phenomena of downsizing (employees’ layoffs). The research shows that the likelihood of being downsized is higher among non-founder led firms than founder led firms.

Outsourcing Contract Design: Price, Time, and Quality

Xiaowei (Linda) Zhu, West Chester University of PA
We design an outsourcing contract to achieve cost savings, reduce time to market, and also ensure the quality of outsourcing work. A game model is used to design the optimal contracts between the buyer and the supplier. We find the optimum outsourcing price, outsourcing time, outsourcing quality, and retail price.
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Panel Data Analysis of Airline Structural Design Choices

David West, East Carolina University; Scott Dellana, East Carolina University
The empirical results provide evidence that the structural design choices of (1) the network routing structure; (2) the complexity of the aircraft fleet deployed; (3) the operations scale and (4) the extent of market rivalry explain approximately 80% of the differences among airlines in operational profitability

Patterns of Supply Chain Integration in a Service Setting: Antecedents and Relationship Effectiveness

Thani Jambulingam, Saint Joseph’s University; Ravi Kathuria, Chapman University
Using three process dimensions of integration, we study patterns of supply chain integration, how they are supported, and how they influence the relationship effectiveness. Hypotheses are developed using the Transaction Cost Theory, and tested with data from 171 pharmacies. Knowledge of factors that facilitate integration should help improve pharmacy-wholesaler relationships.
Pursuant to the UN Convention on the Rights of Persons with Disabilities, the ICT Opportunity for a Disability-Inclusive Development Framework formulated an agenda in 2013, highlighting the importance of mobile devices in development. This study examines the perceived usefulness of mobile phones for persons with disabilities. A survey was conducted.
Internet banking adoption and e-payment adoption share common determinants/barriers. However, no prior studies investigated if plastic payment cards adoption and use has any influence on consumers to adopt and use Internet banking. Hence, this exploratory paper was motivated to investigate the type of relationship that exists between these two e-services.
We study portfolio and wealth processes management problems decided by initial endowment or by initial and terminal wealth, as well as contingent claims and option valuation decided by terminal wealth. Comparing “deflator” with “discount factor”, we give two kinds of proofs for each important theorem by stochastic analysis method.
We propose a response model with two parameters, and use a Bayesian method to estimate the unknown parameters. Unlike other conventional response models, our Bayesian model considers the prior information as well as the sample data. The Bayesian model can be used to find confidence intervals, and test various hypotheses.

Promoting Supplier Performance with Incentives: An Empirical Study

Regis Terpend, Boise State University; Daniel Krause, Colorado State University
The goal of this paper is to examine the influence of incentives on supplier performance under various conditions of buyer-supplier dependence. Using empirical data collected via a survey, we measure the effects of two types of incentives on various measures of performance.
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Quality Control Standards in the U.S. Military: How Has the Focus on Quality Control Transformed the U.S. Air Force?

Jonathan W Polston, Texas Woman’s University; Mahesh Raisinghani, TWU; Amit Arora, Savannah State University
This report displays how the United States military has exhausted numerous man-hours focusing on quality control to maneuver around difficult obstacles. The topics in this report explain a variety of different approaches the military has initiated to proactively manage quality.
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Reducing Patient Wait in a Pre-admission Testing Center

Sal Agnihothri, Binghamton University, SUNY; Christopher Sica, Binghamton University, SUNY; Anu Banerjee, Binghamton University, SUNY
A Pre-Admission Testing Center (PATC) is a hospital unit that serves pre-operative patients. In this paper, we explain the operations of a PATC and efforts to reduce patient waiting time. We analyze the system using a simulation model.
We examine the role of knowledge heterogeneity and relational capital on knowledge integration in software teams. Based on absorptive capacity and social capital literatures, we test relationships between these team characteristics and internal as well as external knowledge integration.

Relationships between Strategic Leadership, QM Practices, and Performances: An Empirical Study in the US and China Manufacturing

Young Sik Cho, The University of Texas-Pan American; Joo Jung, The University of Texas-Pan American
This study aims to investigate the stepwise process relationships between strategic leadership, human-oriented quality practices, system-oriented quality practices, quality performance, customer satisfaction, and business performance. A survey research was conducted in two countries, the US and China and structural equation modeling was adopted to test the developed hypotheses.
This paper discusses the design, development and implementation of a new model for an online undergraduate courses using proposed undergraduate learning requirements. This teaching model provides for enrollment growth with moderate increases in resources. This study tests for differences in student outcome measures between online and classroom courses.

Resources and Operational Performance: An Empirical Assessment

Barbara B. Flynn, Indiana University; Fernando Goncalves Picasso, FGV – Sao Paulo; Ely Laureano Paiva, FGV-Sao Paulo
Manufacturing strategy’s role is to translate an organization’s strategy to operations by developing the capabilities that are needed in order to accomplish the desired performance. Our goal is to identify the role of some resources in supporting achievement of operational performance priorities, based on the resource-based view.

Revenue Management with Greening Effort under Market Demand Leakage

Syed Asif Raza, Qatar University, Doha, Qatar; Michelle Turiac, College of Business and Economics, Qatar University; Laoucine Kerbache, HEC Paris, France
This paper addresses the use of RM’s tool of price differentiation to improve a firm’s profitability with sustainable greening efforts. The study considers the problem of price differentiation for a firm which is offering both regular and green products.

Revisit the AR(1) Model for the Returns from DJIA

Luh Yu (Louie) Ren, University of Houston – Victoria; Peter Ren, University of Houston-Downtown
Two overlooked points for the suggested AR(1) model in the research of Brock (1992) were discussed. Durbin’s h statistic is used to check the autocorrelation among error terms from the process. The coefficient of determination is addressed. We show the DJIA price index itself follows a random walk process.
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Securely Sharing Identified Data

Krish Muralidhar, University of Oklahoma; Rathindra Sarathy, Oklahoma State University; Han Li, Minnesota State University Moorhead
Existing methods for sharing data prevent sharing linked data. In this study, we develop a procedure to share linked data while maintaining the level of disclosure at some pre-specified, acceptable level. Experimental evaluation shows that the procedure provides both high analytical accuracy and low disclosure risk.

Self-Efficacy, Conscientiousness, and Technology Acceptance in Online/Hybrid Learning

Filiz Tabak, Towson University; Nhung T Nguyen, Towson University; Rohit Rampal, SUNY Plattsburgh
A model of conscientiousness, self-efficacy, perceived ease of use and usefulness of technology, and satisfaction with online/hybrid learning systems was tested. Findings indicate that self-efficacy fully mediates the relationship between conscientiousness and perceived ease of use; perceived ease of use fully mediates the relationship between self-efficacy and student satisfaction.
The focus of this article is to demonstrate if there are relationships between conventional manufacturing (CM) and traditional sequential new product development (SNPD) as well as potential relationships between lean manufacturing (LM) and integrated new product development (INPD) processes. Analysis of several factors show similarities between manufacturing and NPD factors.

Service Failures in Airline Operation: An Empirical Analysis

Mahour Mellat-Parast, North Carolina A&T State University; Davood Golmohammadi, University of Massachusetts Boston; Kathleen L. McFadden, Northern Illinois University
This paper uses data from the US airline industry to investigates the impact of various service failures on financial performance. We find for airlines pursuing a revenue-driven strategy, flight delays is significantly related to profitability, while for airlines pursuing a low-cost strategy, customer complaints are significantly related to profitability.

Service Network Design with PCN Analysis: A Healthcare Case Study

Scott Sampson, Brigham Young University; Glen Schmidt, University of Utah; John Gardner, Brigham Young University
Traditional technologies for service design have largely focused on dyadic relationships between service providers and customers. We present a new technology called Process-Chain-Network (PCN) Analysis that provides greater analytical detail than prior methods. We apply PCN Analysis to healthcare contexts, demonstrating how multi-entity service processes can be modeled and improved.
Failure rates for expatriate assignments are high and costly. Expatriate managers must develop relationships to adjust to their assigned countries. One type of relationship has been ignored in academic business literature is the relationships between expatriate business managers and religious missionaries. This paper seeks to explore this subject.

Social Capital for Buying Firms: Why Does It Matter?

Juliana Celestini, UNISINOS; Iuri Gavronski, UNISINOS; Hale Kaynak, The University of Texas Pan-American
To investigate the relationship of the social capital with the buyer’s operational performance, we conducted a survey in the apparel industry in Brazil. The results show that the buying firms can improve their operating performance, if some of the dimensions of social capital are developed.
Due to a highly dynamic business environment, organizations today find themselves struggling with issues such as employee stress, turnover, and low productivity. Highlighting the role of leader-member exchange and team member exchange in such employee outcomes, I propose that this relationship will be partially mediated by employees’ affective reactions.

Social Media Technology for Disaster Management: Linking Tools to Relief Phases

Louis Ngamassi, Prairie View A&M University; Thiagarajan Ramakrishnan, Prairie View A&M University; Shahedur Rahman, Prairie View A & M Uiversity; Henry Rose, Prarie View A & M University
This paper investigates the use of social media technology (SMT) during the different phases of disaster management. Social media is emerging as important information based communication tool in disaster management. This study analyzes 115 academic papers using content analysis. Preliminary results are presented and implications are discussed.

Some Preliminary Results from a Longitudinal Study of Chinese User Perceptions of Internet Information Quality: A Research in Progress

Barbara Klein, University of Michigan — Dearborn; Yi Guo, University of Michigan — Dearborn
As the environment in which people use the Internet changes over time, users’ perceptions of the information of the Internet and more traditional sources may shift. A longitudinal study was conducted to examine changes in users’ perceptions of the information quality of both Internet-based and traditional text sources of information.

Staggered Medication Schedules and Clinician Dispatching under Uncertain Inpatient Demand

Fred F. Easton, Syracuse University; Gary Lapoint, Syracuse University; Russel A. Acevedo, Crouse Hospital
Nearly 20% of all inpatients over age 40 have COPD and require inhaled medications that take ~20 minutes to administer. Under hospital-wide common medication schedules, inhaled medications are often administered late. We reduce tardiness by staggering medication schedules and routing teams of clinicians from care unit to care unit.

Stockout Management: How Does Customers’ Brand and Store Loyalty Influence Supply Chain Performance?

Hisashi Kurata, University of Tsukuba; Berdymyrat Ovezmyradov, University of Tsukuba
Customers who experience stockout of the preferred product will choose either back-logging, brand switching, store switching, or not buying at all. Assuming a two-stage supply chain, including the above four responses to stockout, we numerically examine how consumer behavior in response to product stockout influences the performance.

Strategic Alignment and Sustainability Performance: An Operations Management Perspective

Ajaya K Swain, Texas Tech University; Qing Cao, Texas Tech University
Relatively less attention has been given to the role of operations strategy on the sustainability drives of a firm and its interface with corporate sustainability strategies. We empirically investigate the impact of an alignment between corporate sustainability strategy and operations strategy of a firm on its sustainability performance

Strategic Management of Supply Base for Product Innovation from Resource Dependence Perspective

Muhammad Shakeel Sadiq Jajja, Suleman Dawood School of Business, Lahore University of Management Sciences; Shaukat Ali Brah, Karachi School for Business & Leadership, Karachi, Pakistan; Syed Zahoor Hassan, Lahore University of Management Sciences, Suleman Dawood School of Business; Vijay Kannan, Utah State University
Using the resource dependence perspective the paper presents a research model to understand as to how buyers develop, control, align, and utilize supply base to obtain enhanced product innovation and business performance. Empirical investigation of data from 296 companies from India and Pakistan provides insightful findings regarding the proposed model.

Strategic Orientations and New Service Development Performance – Moderating Effect of Strategic Flexibility

Colin C. J. Cheng, National Kaohsiung First University of Science and Technology; Yongmei Amy Xu, Dept of Management, Management School, Jinan University, China; Chwen Sheu, Kansas State University
This study investigates the relationships among five types of strategic orientations, strategic flexibility, and six dimensions of new service development performance in the B2B service context. The moderating effects of strategic flexibility on the strategic orientations and new service development is examined.

Strength of Ties with Innovation Partners, Absorptive Capacity, and Innovation Performance: Evidence from China

Xueyuan Liu, Wuhan University; Xiande Zhao, China-Europe International Business School (CEIBS); Wenjing Ding, Wuhan University
Based on data from 278 Chinese manufacturing firms, this study demonstrates that strength of ties with innovation partners is positively related to innovation performance. We also find that ACAP mediates the relationship between tie strength and innovation performance. For private firms and traditional manufacturers, the mediating effect is especially important.

Students’ Acceptance of Mobile Learning Technology

Xiaoqing Li, University of Illinois at Springfield
Mobile learning is just at the beginning of its development. Many key issues regarding the design and implementation of mobile learning are still unclear. With this research, we investigate factors leading to the acceptance of mobile learning based on student usage of a specific mobile learning platform, Blackboard Mobile Learn.

Supply Chain Challenges and Opportunities in the North Carolina Commercial Seafood Industry

John Francis Kros, East Carolina University; William Jason Rowe, East Carolina University; Barry Nash, North Carolina Sea Grant; Sara Mirabilio, North Carolina Sea Grant
This research identifies ways the commercial fishing industry can meet rising consumer demand efficiently and profitably. The methodology includes a supply chain analysis using in-depth interviews with stakeholders/participants in the commercial seafood supply chain. A market survey on the pricing and availability of local seafood across North Carolina is included.

Supply Chain Relationships & Conflict Management Styles: A Multi-Level Investigation

Hung-Chung Su, University of Wisconsin – Whitewater; Yi-Su Chen, University of Michigan-Dearborn; Young Ro, University of Michigan – Dearborn
Using scenario-based role-playing experiments, this study examines the interplay between organizational level control mechanisms and agent level characteristics among supplier and buyer. Both factors contribute to the perceptual differences between supplier’s perception of buyer’s behavior and buyer’s stated behavior when facing the same supply labor disruption event.
We explore factors affecting the duration of manufacturing off-shoring prior to back-shoring for EU and US based companies. Building on a survival modeling approach, results signal that the industry, the host country of off-shoring, and the size of the firm are relevant in determining timing of back-shoring.

Sustainable Heritage Tourism through Community Empowerment

Yulong Li, Simmons College; Caroline Hunter, Simmons College
This study recognized the conceptual dimensions of community empowerment and sustainable heritage tourism. A preliminary research model was also proposed to explore how empowerment would lead to community involvement and ultimately help achieve sustainable heritage tourism operations.
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Taking a Systemic View of the Role of Student Selection Processes in Undergraduate Curriculum Development and Assessment

Kim Melton, University of North Georgia; Anne Duke, University of North Georgia
Using a systems thinking approach, this paper provides a conceptual overview of the role that undergraduate business program student selection processes (ad hoc as well as formal admission policies) play in curriculum development and assessment of learning outcomes.
Values satisfaction can be a key strategy for employee retention and increased organizational effectiveness. Understanding how personal values satisfaction can be integrated into individual action planning to increase satisfaction with work activities can support talent retention efforts, organizational productivity, and increase the effectiveness of dollars spent on training and development.

Teaching an Old Dog New “Flips”

Kenneth Robert MacLeod, East Carolina University
When assigned to a problem-based learning classroom, I did not anticipate any substantial changes to how my case-based class ran. After one semester in the new classroom, however, I am seeing positive effects. This paper outlines a statistical study to determine the impact of the PBL environment on my students.

Telemedicine Adoption Issues in the U.S.A. and Brazil: Perception of Healthcare Professionals

Edimara Mezzomo Luciano, Pontifical Catholic University of Rio Grande do Sul; M. Adam Mahmood, University of Texas at El Paso; Parand Mansouri-Rad, University of Texas at El Paso
The objective is to identify factors that play a critical role in adoption of telemedicine in the USA and Brazil. The results showed that the perceptions of American and Brazilian healthcare professionals are quite similar, although they disagree on how patients’ privacy and security should be preserved in each country.

The Adoption of Smartphones in Everyday Life of Various National Cultures

David McCaw Simmonds, Old Dominion University; Russell Haines, Old Dominion University
This paper seeks to establish the connection between Smart phone usage and the Hofstede dimensions of culture. Smartphones serve different needs in various cultures. We find culture does in fact affect the use of smartphones for carrying out a range of activities which represent everyday use of ICT.

The Agency Model in the Electronic Publishing Industry

Yinliang Tan, University of Florida; Janice Carrillo, University of Florida
We investigate the strategic impact of the agency model in comparison with the prevalent wholesale and fixed price models by formulating a dual channel model. Contrary to DOJ prosecutor’s argument, we find that the equilibrium price of e-book is lower in the agency model than in the conventional wholesale model.

The Alternative Value Network of the Music Industry

Hatem Bata, University of Toledo
This paper studies the music digitalization’s impact on the value chain by looking at the traditional value chain, then at the alternatives analyzing the positive and negatives. It attempts to mitigate the impact of file sharing helping participants to extract value from the new network by applying the prospect theory.

The Architecture Of Collaborative Business Models: A Maturity Perspective

Stanley E. Fawcett, Weber State University; Amydee Mackley Fawcett, Weber State University; Greg Magnan, Seattle University
Collaborative supply chain design has been called the “enabler of winning business models” and “the most disappointing strategy that has come along to date.” We address the question, “what determines whether or not collaboration pays off?” Our research provides decision-makers a blueprint for building effective collaborative business models.

The Citation Impact of International Management Journals: An Investigation and Comparison

Milton Mayfield, Texas A&M International University; Jacqueline Mayfield, Texas A&M International University; Cau Ngoc Nguyen, Texas A&M International University
This paper examined 82 international management journals´ citation rates to provide information about which journals serve as more highly cited outlets for disseminating international management research findings. The analysis showed a very skewed distribution in citation rates. Journals were grouped into three suggested citation impact categories: high, strong, and moderate.

The Comparison of Merchant Model and Agency Model in the Hotel Industry

Fei Ye, School of Business Administraion, South China University of Technology; Peng Liao, Hongkong polytechnic university; Xiaoli Wu, School of Business Administraion, South China University of Technology
Whether choose and at what price to sell through Online-Travel-Agency (OTA) under Merchant and Agency models in hotel industry are studied. The hotel prefers selling through offline channel as capacity is small and prefers dual-channel otherwise. The OTA prefers Agency model under high commission rate and prefers Merchant model otherwise.

The Effect of Different Moral Perspectives on Moral Judgment

Jiahe Song, Auburn University; Benjamin Larson, Auburn University; Xiaoye Cheng, Auburn University; John R Drake, East Carolina University; Dianne Hall, Auburn University
This study examines how individual differences in egoism as well as idealism affect moral judgment. We found that three dimensions of egoism were formed and that Machiavellianism and idealism exhibited a negative effect on moral development used in moral judgment. Hedonism had a positive effect, while ethical egoism was insignificant.

The Effect of UTAUT and IDT on Online Shopping-Familiarity and Perceived Risk as Mediators

Hsin-Hsin Chang, National Cheng Kung University; Ta-Wei (Daniel) Kao, The State University of New York at Buffalo; Hsiou-Ting Jain, National Cheng Kung University
This research combines the Unified Theory of Acceptance and Use of Technology (UTAUT) with Innovation Diffusion Theory (IDT) to study customers’ online purchase intentions. Using familiarity and perceived risk as mediators, we investigate relations among performance expectancy, effort expectancy, virtual community building, trialability, and purchase intention.

The Effects of Abusive Supervision on Originality and Counterproductive Work Behavior: The Moderating Role of Future Orientation

Jih-Hua Yang, National Cheng Kung University; Ching-Ying Huang, No.1, University Road, Tainan City 701, Taiwan (R.O.C.)
In this study, we examined the effects of abusive supervision on originality and counterproductive work behavior. Beyond this, we also investigated the moderating role of future orientation. Based on our findings, some limitations, implications, and directions for future research are discussed as well.

The Effects of Online Social Relations on Product Ratings and Adoption: Evidence from an Online Social Site

Xiaoyun He, Auburn University at Montgomery; Yan Chen, Auburn University Montgomery
We conduct a comparative event analysis around the establishment of online social connections among users at an online social site. The results provide supporting evidence that explicit online social relations influence users’ product ratings and play a role in expanding a user’s product adoption into new product categories over time.

The Effects of Total Quality Management on Company Profits: A Managerial Perspective

Michael P McCarthy, Texas Woman’s University; Mahesh Raisinghani, TWU; Amit Arora, Savannah State University; Anshu Saxena Arora, Savannah State University
This paper documents both the cause and effect of Total Quality Management upon company profits and long-term sustainability of organizational operations. The author attempts to prove that Total Quality Management’s goal is to maintain standards through development of improved systems and process to increase customer satisfaction.

The Evolution of the Impact of E-Business Technology on Operational Competence and Profitability in the Economic Downturns

Jose Benitez-Amado, University of Granada; Yang Chen, Southwestern University of Finance and Economics; Aseel Abu-Ajamieh, University of Granada
Examining the evolution of the e-business technology impact on operational competence and profitability, we find that e-business technology has a positive effect on operational competence that decreases over the time, and that the portfolio of operational capabilities has a positive impact on profitability that becomes more significant over the time.

The Feasibility of Lean Knowledge Work

Douglas M Stewart, University of New Mexico
Experts suggest the application of Lean to knowledge workers is a promising area for future growth. At a conceptual level, the core principles of Lean are certainly applicable. Yet, the tools of lean are heavily rooted in manufacturing, and appear inapplicable to knowledge work. We resolve this dilemma.

The Flip Flop as a Valid Decision Making Model in Situations of Uncertainty and Negative Synergy

Shannon Jackson, Saint Leo University; Pamela Lee, Saint Leo Universitiy
Often maligned as a sign of weakness or indecision the flip-flop may be a viable alternative to the idea that there is one correct decision. This paper examines when such an approach might be appropriate and how one goes about identifying the appropriate use of the flip-flop in the decision process.

The Future of Supply Chain Management Education: Developing Entrepreneurial Leaders

Kate McKone-Sweet, Babson College; Danna Greenberg, Babson College; Jim Wilson, Babson College
With the increasing complexity of supply chain management, there is a need to rethink what and how we educate and develop supply chain managers. It has become necessary to develop supply chain managers who are entrepreneurial leaders who can shape social and economic opportunity and adapt to ever-changing supply chain environment.

The Graded Model of Salary Increase: A Solution to the Problem of Salary Compression and Inversion in Faculty Salaries

Lei Wang, The University of Texas-Pan American; Grace Dagher, Lebanese American University
As suggested by the equity theory, salary compression and inversion could lead to negative attitudinal and behavioral consequences. The purpose of this study is to propose a model of graded salary increase, which is aimed to tie salary increase rates with tenure of faculty members.

The Impact of Dependability Trust on Suppliers’ Order Fulfillment

Xiaodong Deng, Oakland University; Kun Liao, Central Washington University; S. Duane Hansen, Weber State University
This study examines financial alignment and information sharing as key drivers of a supplier’s perceived dependability trust, which, in turn, is examined as a facilitator of the supplier’s order fulfillment performance through the appropriate level of inventory and supplier manufacturing flexibility.

The Impact of Media Reputation on Customers’ Behavioral Intentions: An Example of Small Chinese Restaurants

Hao-Te Lu, Tainan University of Technology; Yi-Chou Wang, Tainan University of Technology
The unique contribution of this study is to discuss the impact of media reputation of small Chinese restaurants on customers and the results can provide suggestions for small firms. The findings supply valuable insights into which reputation factors may have effects on small Chinese restaurants.

The Impact of Mobile Technology on Clinical Outcomes in Adolescents with Type 1 Diabetes

Gwendolyn Pierce, Northern Kentucky University; Toru Sakaguchi, Northern Kentucky University
Lifelong management of Type 1 Diabetes is required. Evidence shows there is an impact on effectiveness of disease management in the adolescent population when mobile technology is implemented. This paper reviewed published literature to see how effective this technology is in improving disease management in the adolescent population with T1D.
This study examines how a firm’s shared values influence their IT and organizational capabilities, which in turn impact overall organizational performance in the contexts of supply chain management. This paper presents a research model which identifies key dimensions of organizational shared values, IT implementation, combinative operational capabilities, and competitive performance.

The Impact of Separate Aggregate Dividends and Consumption on Asset Pricing with Fat Tails

Jacky Yuk-Chow SO, University of Macau; QI FU, University of Macau
We study a consumption-based asset pricing model in which aggregate dividends and consumption are modeled as different processes with stable shocks. The model yields mean equity returns larger than the standard framework with identical dividends and consumption. This improves the potential of fat tails to explain the equity premium puzzle.

The Impact of Student Learning Preferences on an Active-Learning Intermediate Accounting I Case Investigated Over Five Semesters

Judith A. Sage, Texas A & M International University; Lloyd G. Sage, Texas A & M International University
Student-learning preferences (VARK) were examined involving an active-learning Case over five semesters. A high percentage of the students’ exam results in each semester improved/same for the “Read/Write,” “Kinesthetic,” and “Aural” Preference students. This Case appears to be a good teaching method for students with various learning preferences.

The Importance of Servant Leadership and Employee Career Development

Sandra Gutierrez-Wirsching, Texas A&M International University; Jacqueline Mayfield, Texas A&M International University
Propose servant leadership as ta vehicle for employee professional development. This leadership style is believed to be a powerful antecedent that influences employee perceived career development, and in turn effects employees’ performance and retention. Furthermore, motivating language is proposed as a moderator between servant leadership and employee perceived career development.
This study examined the effects QM practices on the health and fitness industry. Besides, this study established an integrated foundation between operations (e.g., QM practices) and marketing (e.g., customers’ behavioral intentions). I argued that throughout relational competence and technical competence, QM practices could be applied to health and fitness industry.

The Moderating Effect of Customer Income and Brand Equity on the Relationship between Price and Customer Satisfaction

Ning Wang, University of Texas-Pan American; Wanrong Hou, University of Texas-Pan American; Ngoc Pham, University of Texas-Pan American
The relationship between product price and customer satisfaction is investigated by using online customer review score. The moderating effect of household income and brand equity is also considered and examine. Empirical results support the positive moderating effect of brand equity.

The Power of the Student T-test for Independent Two Samples

Luh Yu (Louie) Ren, University of Houston – Victoria; Peter Ren, University of Houston-Downtown
The power of the Student T-test applied to two independent samples is studied when simulated returns from AR(1) process are categorized into two samples by Moving Average Buy-Sell Trading Rule. Empirical study is also conducted for observations via bootstrapping resampling method.
This study develops and tests a comprehensive framework aimed at explaining impact of cultural distance on knowledge transfer, absorptive capability, and multinational enterprise (MNE) performance. This article uses Hofstede’s (1984) cultural dimensions to define the relationship between cultural distance and MNE performance.
In today’s dynamic environment, SMEs are looking at product innovation flexibility as a means of attaining a sustainable competitive advantage. This paper examines the role that knowledge acquisition plays in creating product innovation flexibility. Implications for supply chain professionals in SMEs are also provided.

The Role of Marketing Criteria in Reverse Logistics

Shad Dowlatshahi, University of Missouri Kansas City
The literature review shows that the important interface between product recovery and marketing is not properly considered and addressed. This paper utilizes real-life case studies to address such a relationship. The paper proposes a theoretical framework for doing so.

The SA8000 Social Certification Standard: Literature Review and Research Directions

Marco Sartor, University of Udine; Guido Orzes, University of Udine; Carmela Di Mauro, University of Catania, Italy; Maling Ebrahimpour, USF St Petersburg; Guido Nassimbeni, University of Udine
SA8000 is considered the most important corporate social responsibility certification. We provide the first literature review on this topic, discussing the main research fields: advantages, obstacles, comparison with ISO9000 and ISO14000 standards, and comparison with other CSR standards. Building on these findings, we propose a research agenda.
This paper overviews resource-related problems that have been given metaphorical identity as tragedies of the commons and anti-commons. Using systems representational tools used by Senge to identify the systemic structure for the tragedy of the commons, the paper originates a conceptualization of the anti-commons tragedy as a systems archetype.
This study develops a design framework of a general collaborative decision support system in a mobile environment. The effectiveness of a system depends upon a number of factors such as the task characteristics, the decision maker characteristics, the nature of the system, and application environment.

Toward Supply Chain Financial Risk Analysis Using Survival Modeling

Scott Dellana, East Carolina University; David West, East Carolina University
In this study we compare the predictive bankruptcy classification accuracy of the Cox Proportional Hazards Regression (CPHR) approach to the statistical approaches of Logistic Regression and Discriminant Analysis. Analysis of CPHR versus other models shows competitive results worthy of further consideration.
This case examines targeting of an elite sporting event, the 2012 Oxford Cambridge Boat Race on the River Thames for the purpose of public protest. It raises issues of governance, athlete safety, ethical behaviour, venue security in open spaces, risk management, use of sport as a media vehicle for protest.
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Understanding the Factors Affecting Organizational Adoption of Big Data in Developing Countries

Shiwei Sun, Auburn University; Casey Cegielski, Auburn University; Lin Jia, Auburn University; Dianne Hall, Auburn University
Big data has become a driver for firms’ competitive advantage. This study explores factors affecting organizational adoption of big data. Ten predictors of firms’ intention to adopt big data are distinguished, which are categorized into innovation, organization, and environment characteristics. The moderation effect of market turbulence is also discussed.
University education is enhanced through collaboration with industry; yet accomplishing this aim is a challenge for faculty and managers. This research addresses the mismatch problem by developing a model derived from the buyer-supplier relationship literature, and investigates mechanisms for enhancing employer involvement in the university curriculum development process.

Unpacking the Consequences of Asymmetric Buyer-Supplier Relationships on Opportunism and Performance

Veronica H. Villena, Pennsylvania State University; Christopher Craighead, The Pennsylvania State University
We examine the effects of power and relational asymmetries on opportunism and performance. We bring attention to the degree and direction of both asymmetries and show that a supplier would perceive lower opportunism of its powerful buyer when this latter shares slightly higher level of relational capital than the supplier’s.

Using Clickers to Engage Students

Mohan Rao, Texas A&M University-Corpus Chrisiti
There are several techniques to enhance student engagement. Some of the recent technology-based tools such as clickers can be very useful. This paper presents the experiences and the effectiveness of various audience response systems to keep students actively engaged in the classroom, especially in challenging courses such as Operations Management.

Utilizing Box-Jenkins Methodology to Forecast Intermittent Demand

Matthew Douglas Lindsey, Stephen F Austin State University; Robert Pavur, University of North Texas
Intermittent demand presents difficulties in forecasting. A common situation is when a product demand shifts from normal demand to intermittent demand. In these conditions, it is not clear if Croston’s method, commonly used for forecasting intermittent demand, provides advantages over SES or Box-Jenkins methodologies. This paper will investigate with simulations.
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Valuing Disinformation

Christopher Keller, East Carolina University; Scott Dellana, East Carolina University
This paper considers the expected value of perfect disinformation. The formulaic calculation is derived analogous to Howard’s expected value of perfect information. Four scenarios of possible application are discussed: smoking, leaded gas, climate change, and peak oil. Public policy responses to counter the strong incentive effects for disinformation are also presented.
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Why Adopt A Standard Early When There Are No Economic Benefits? The Case of Early Adopters and Voluntary State-Authored Standards

John Z Ni, University of Rhode Island; William J. Ritchie, James Madison University; Steve Alexander Melnyk, Michigan State University; Richard Kraude, Michigan State University
Certified management standards play very important roles in helping organizations deal with information asymmetries associated with companies. We focus on voluntary publicly-authored standards addressing the following critical question – in the absence of economic benefits and given their importance to adoption/diffusion process, why would firm voluntarily become an early adopter?



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